No access to the personal files of Windows 7 to the disc format hard using a new computer that connects with a USB 2.0 cable to SATA/IDE in Windows 8

I have a HDD that has been removed from a computer that does not work and I try to access my files staff on it. When the drive is connected, it appears as two items in Explorer: 'system Reserved (f)' and 'disk space (g) '. This drive has been connected to my new computer using a USB 2.0 to SATA/IDE cable.

I can see all the program files and public folders in the path (g), but not one of my staff, including music, documents, photos, etc.. The path (f) does not seem to access anything whatsoever.

My new computer using Windows 8, the hard drive, I'm trying to access Windows 7.

This seems to be a security problem, that I have no idea on how to fix. I tried enabling 'total control' in the tab 'security' in the properties, what has not changed the situation.

All solutions/advice would be much appreciated.

Thank you.

Hi David,

1. What is the brand and model of the hard drive?

2. do you get an error message/code?

3 have you tried to connect the hard drive to a different USB port?

4 have you tried the search for files by using the search function?

This problem may be caused by the virus or files might be hidden.

Method 1:

Scan the hard drive for viruses:

Reference:

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2:

Follow these steps and check:

a. press the Windows key + X

b. Select Control Panel and folder options.

c. in the view tab, select Show hidden files, folders and disks and click on apply and then OK.

d. check if you can see the files on the hard drive.

I hope this helps. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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