No activation by phone on Windows

Hello, I want to ask about my Windows activation problem.

I bought a Windows 8 Pro, installed on my laptop and turn it on without problems.

Then, a new laptop, I sold the old and installed the same Windows 8 Pro. However, when I try to activate windows, I have this error:

The following error occurred while trying to use the product key:

Code:
0xC004F061

Description:
The Software Licensing Service determined that this specified product key
can only be used for upgrading, not for new installations.

When I try to find solutions on the Internet, there are these things about disabling use slui.exe that I have not been done. Am I spoiling my copy of Windows 8 because I do not disable windows?

There are also these things on activation by telephone, which I think will solve the problem. However, I don't see the option activate by phone (only an option to enter the product key).

Is it still possible to activate my copy of Windows 8 Pro? Or has it been broken? If it is broken, is there a cheaper way to have Windows 8 without any problems, rather than buying a new copy of Windows 8?

For notes:

  1. I'm in Indonesia.
  2. I remember that I bought Windows 8 Pro DVD somewhere around October or November last year (if this information is useful).
  3. I cleaned the old laptop before selling (wiped out from the hard drive). So, I don't think it's possible to recover the old installation of Windows 8 Pro from the old laptop. (There will be someone willing to do? no.)
  4. I bought a 2013 Office home and student and need to enable too, but there is the choice to activate by phone. Why there is no activation by telephone on my installation of Windows 8 Pro? (I have not tried to activate office, however, want to solve the problem with Windows first.)

Thank you for having responded and sorry for my English bad (but improved).

1. press the Windows key + X , and then clickrun, and then type: slui.exe 4

2. then press the ENTER"" key.

3. Select your "country" in the list.

4. choose the option "activate phone".

5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

6. explain your problem clearly to the support person.

Tags: Windows

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