No analysis with JO 6300 on Mountain Lion

I have a newer iMac with the Mountain Lion.  I hooked my HP OfficeJet 6310 AIO and installed the printer through the system preferences utility print & scan.

Printing works fine.  However, there is no option to scan at all.  I also tried through preview and ImageCapture, but the scan option is grayed on both.

Any help?

Hello

Restart your Mac, then click on the Apple icon and select software update.

Don't forget to select any HP or Apple update.

Now try to scan and check any change.

If the same persists, download and install the package below and then search for any changes:

http://support.Apple.com/kb/dl907

Shlomi

Tags: HP Printers

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