No - CC Acrobat Pro XI asking for another connection of CC users account

I work for my company and I'm having problems with non - Creative Cloud Acrobat Pro XI and deleted the software CC.

I have a user (Jon) that uses the old PC (Jane). Jane had a creative cloud account and a few apps installed CC. Jane uses this PC is no longer, and now Jon a. Jon didn't need all these apps CC and need XI of Acrobat Pro installed.

I run remotely on the computer under my admin account and uninstalled all Adobe products, then I downloaded and run the cleanup tool of creative cloud to the title of administrator rights and selected to clean everything. I then restarted the computer and ran to the cleanup tool again make note of course showed upward in its list to remove. I then installed the Acrobat Pro XI non - CC version that uses the key to series of our company. After installation, when I try to run Acrobat, I get a window of creative popping cloud by saying that the license for Acrobat has expired and I need login account of Jane CC to activate it. This version of Acrobat is not linked to his account, and all traces of CC should be removed. Why did I get this activation message inviting CC connection for the other user? Especially after the so-called remove all creative cloud? I don't have any problems with this key on any other machine it's installed on, then why is this causing a questions?

Computer is running Windows 7 x 64

Hi MKDTransystems,

Please click on "license this software" and follow these steps:

1. If the next screen asks you to enter your serial number, please enter your enterprise serial key.

2. If you are prompted to sign in at any time, please connect with identification code adobe to Jon who does not have a license CC associated with it.

Please try this and let us know if it worked. If not, please send me the oobelib.log, amt3.log, pdapp.log files in the directory tmp % of the machine.

Thank you

Rahul

Tags: Acrobat

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