No sound... Dell XPS 410

Hello!  I'm having the same problem of sound/audio, many others have some.  My old drivers will not be installed since the site dell.com b/c my computer (Dell XPS 410) indicates that the Windows 7 operating system does not recognize the drivers and only Vista/XP will.

THEN!... I'm kinda stuck... I have tried what seems like countless other recommended drivers.  My digital audio device SigmaTel record sound when I play it.  My speakers/headphones, however, indicate that they are not connected.  I just reformatted my computer tonight, and I have not changed the physical connections from Vista to W7.  So, I'm not sure WHY it tells me that my speakers are not connected...

Hi Smoujo,

Welcome to Windows 7 answers Forums!

First of all, you can try to download the drivers from the Dell website and install it in Windows Vista compatibility mode by following the steps.

Click on folder of the downloaded driver and select Properties. In properties of compatibility and check run this program in compatibility mode for and select Windows Vista.

You can also activate the hidden device, activate the right speakers. And check if you can solve the problem.

1. open Panel.

2. click on the audio icon.

3. click on the Read tab.

4. right click on a box empty and click Show disabled devices.

5. you will now see the audio devices disabled with the arrow pointing down on them.

6. right click on the disabled audio device you want to enable and Activate it.

7. click on the Recording tab.

8. right click on a box empty and click on Show disabled devices.

9. you will now see the audio devices disabled with the arrow pointing down on them.

10. Right click on the disabled audio device you want to enable and Activate it.

You can consult the following links for more information about the resolution of the problems of sound:

http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

http://Windows.Microsoft.com/en-us/Windows7/getting-sound-from-your-computer-recommended-links

Hope this information is useful.

Jeremy K

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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