No sound from AOL 9.5 and Quicken ONLY on Windows 7. Shows no more in the mixer

AOL 9.5 and Quicken system sounds do NOT work.

Ideas:

  • AOL 9.5 and Quicken 2010 sounds do NOT work on Windows 7.
  • No error message.
  • Restore the system restore point - worked fine before, now after re-installing AOL and Quicken NO SOUND... but sound of ELSE EVERYTHING WORKS very WELL.
  • All the sounds of AOL under settings, multimedia redefined and all sounds under preferences in QUICKEN. Reinstalled the two programs three times. No program appears under the mixer (should they? because they is not if they should show). Have done all the restoration of sounds under settings AOL 9.5.
Can't seem to find anything wrong - no problem of sound card with drivers etc, should see the AOL under the soundmixer is not there (or QUicken) and if so - how to show... maybe that's the problem.
* Also if I go into Control Panel, put to update the default he is a US_AOL (my email) and US_AOL (default)... plus all the regular sounds... AOL sounds have a "yellow" folder if it means something and all the others are white - ALSO when I hit the ' test' button in this area on AOL files... NOTHING... If I hit the test on any of the windows files... works very well. For the next, I hit 'Browse' and set up files... click on them nothing?
Please help - crazy me?

Hi D Rizzo,

Here are some articles that can help you with the problem.

For Quicken, see:

No sound or audio during execution of the multimedia functions of Quicken.

 

Sound problems in Quicken

 

For AOL, see:

 

Can not hear the sounds of AOL on Windows

 

In addition, given that this problem is related to the two programs, please contact software for more support.

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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