No sound on Satellite M50, no matter what I try

Hello.

I have a fairly new and intact Satellite M50 and its great others that I can't hear any sound at all.
(1) I adjusted all volumes and assured that mute is not on.
(2) no problems in Device Manager
(3) I tried Fn Esc
external volume control 3) completely
(4) the problem started when I unplugged (or plugged in) external speakers to the headphone jack, somehow this which seems to be invalid cell phones, speakers, computers that worked very well until the external apeakers were attached.
(5) on another thread, I noticed that there is a switch inside the headphone jack that disables the speakers, is there a way to check if this is the problem and any way to fix.

Any help much appreciated as I am a student and I really listen to conferences stored on the laptop.

Thank you
Dominic

Please connect the headphones or external speakers to the headphone jack.
If the sound is displayed then the sound card and audio driver are ok and that there must be a problem with the switch inside the plug headphones.
Maybe the switch inside the phone plug stuck

I put t think that it of possible to detach this I think that the plug needs to be replaced.
But to be 100% sure, you should ask someone with more experience as technicians service partner

Tags: Toshiba

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