No subscription found after purchase

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• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• Is their any restrictions on the total facilities of cloud creative app after purchase of the monthly subscription for each user?

  Is their any restrictions on the total facilities of cloud creative app after purchase of the monthly subscription for each user? For example, an application may not be installed on more than 1 computer. (Or it will break the policy of licensing or software etc.) ?

  1. You can install the software on as many computers as you want
  2. You can activate the software to be used on a maximum of any two computers at the same time
  3. You can only use one of the simultaneously active installations.

• "No subscription Found" when you try to launch InDesign

  Background:
  I downloaded Adobe Cloud for Mac. I was initially using a trial of Adobe Indesign and have now purchased the monthly subscription and received e-mail confirmation of purchase with my order ID.

  Problem:

  -When I run Adobe Cloud and try to start Adobe Indesign, I get the message "no subscription found. When I select the option "new subscription" (thinking that maybe there was a billing problem interrupt my subscription or something) I get the message "you are already subscribed to the single-app membership cloud creative for InDesign (at least).". ""

  
  

  Adobe cloud software does not seem to recognize that I have a subscription! How I do, please help!

  Hi Rylandt86785830,

  This is a Community Forum, rather than a support of Adobe. However, I regret that your question was not addressed quickly.

  If you still receive a message 'no subscription found', you can experience a return to the first error. In this case, please follow the troubleshooting steps in this document: applications of Adobe Creative Cloud reverts after 2015 updated CC test.

  Creative cloud subscriber, you can also get a technical troubleshooting by phone or chat: Contact Customer Services.

  Let us know if you need help.

  Best,

  Del

• Payment service - do not pick up after purchase

  Hello

  I implemented the Service of payment in accordance with the following documentation...

  https://developer.BlackBerry.com/native/documentation/Cascades/device_platform/paymentservice/checki...

  Buying works fine and license keys are stored in a QSetting so persists as long as the user has the application installed on the device. Once the user removes the application, I need to recover after purchase, but the above code fails! All previous purchases are not retrieved.

  In the literature, he mentions the following:

  For these scenarios, it is recommended to provide a manual way for users to recover after shopping (by using a menu or button on the screen) or perform queries periodicals usinggetExistingPurchases (true).

  What is the approach to take, any suggestion of implementation to avoid manual retreival?

  This is part of my app code:

  Page
  {
      onCreationCompleted:
      {
          // Connection mode set to production !!!
          rootPaymentManager.setConnectionMode(1);
          rootPaymentManager.requestExistingPurchases(false);
      }
      ....
  
      attachedObjects: [
  
          PaymentManager
          {
              id: rootPaymentManager
  
              onExistingPurchasesFinished:
              {
                  if (reply.errorCode == 0)
                  {
  
                      for (var i = 0; i < reply.purchases.length; ++ i)
                      {
                          LicenceManager.licencePurchase(reply.purchases[i].receipt["digitalGoodSku"]);
                      }
                  }
                  else
                  {
                      console.log("Error: " + reply.errorText);
                  }
              }
          }
      ]
  }
  

  Finally found the issue...  He did take a few hours of digging since this issue was caused by faulty code from the example Freemium app.

  https://github.com/BlackBerry/Cascades-community-samples/BLOB/master/FreemiumSampleApp/assets/main.q...

      attachedObjects: [
  
          PaymentManager
          {
              id: rootPaymentManager
  
              onExistingPurchasesFinished:
              {
                  if (reply.errorCode == 0)
                  {
  
                      for (var i = 0; i < reply.purchases.length; ++ i)
                      {                        // Faulty line of code
                          //LicenceManager.licencePurchase(reply.purchases[i].receipt["digitalGoodSku"]);
  
                          // Fixed line of code                        LicenceManager.licencePurchase(reply.purchases[i]["digitalGoodSku"])
                      }
                  }
                  else
                  {
                      console.log("Error: " + reply.errorText);
                  }
              }
          }
      ]
  

• I can not even use my products after purchase.

  Hello

  I can not even use my products after purchase.

  It's boring, that it always displays products expired in my creative cloud Center. I logged several times and no work.

  and I tried the advice from the forums and it does not work.

  There is no all things product and serial number under my product list. What is wrong with him?

  I'm just really URGENT using the product immediately.

  All the things I've found is my order with the invoice history.

  My membership is a student.

  Who CAN HELP me? God...

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• When you try to initialize creative cloud app get the message 'no subscription found. ' I am already connected. What can I do?

  I'm the Manager of the team. We bought three licenses. I downloaded everything and when you try to open Adobe InDesign CC 2015 on my machine I received this message: I was connected when I received this message.

  "No subscription found.
  We could not find a subscription Adobe InDesign CC 2015 associated with this identification code Adobe you can buy a new subscription or if you do not have a subscription and are unable to access it, please contact Customer Support.

  You can also choose to start this product at trial.

  Have a different Adobe ID? »

  I tried to disconnect, then reconnect and nothing has changed.

  Hello

  I see that you have purchased 3 licenses Creative cloud device users in your contract of VIP. To deploy this license, you will need to download cloud creative package and create package for creative cloud and deploy it. You can check the following links for more information on this

  Manage your cloud of Adobe Creative for education device licenses

  Create packages with Adobe Creative cloud for education materials

  for detailed help, please contact our customer service at customer service

• Hallo, habe ich die creative cloud mir abo as student geholt aber wenn ich die installierten program offne, green die fehlermeldung: no subscription found. Und ich kann sie nur in der Testversion benefits. HILFE!

  Hallo, habe ich die creative cloud mir abo as student geholt aber wenn ich die installierten program offne, green die fehlermeldung: no subscription found. Und ich kann sie nur in der Testversion benefits. HILFE!

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a

  After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a year, I have to pay for only those 5 or 12 months?

  No, if you have a subscription according to the type of subscription, you will have to pay each month or year until that you cancel.

  If you think you would use the apps for only three months, then you will not need three months, then our month to month plan would be best for you because it can be cancelled at any time it does not come with an annual contract for more information see the link below

  Adobe - General conditions of subscription

  Kind regards

  Bani

• Just bought edition student of CC, all applications are in trial mode - no subscription found?

  I tried both Flash and Illustrator and every time when I go to sign in and product license it does not detect my account details.

  I received a free subscription found error?

  I restarted my PC, connected off CC, reconnected and nothing works?

  .. .Please help.

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Empty creative Cloud App and no subscriptions found

  Hello!

  So I bought Photoshop CC yesterday (about 24 hours) and from today, my CC application is completely white (white) and Photoshop tells me, that it can find no subscription to my identification code Adobe I searched simular questions in the forums, but I can't delete my version CS5 and CS6 (and I have a programm of CS4 only). Is there another way to use the full version of Photoshop CC (not the test one)? And how do I get my CC app working again?

  Photo says: 'no subscription found. '

  

  Snapshot of my CC App now:

  

  Hello

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  For the 'no error subscription' please see the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• No subscriptions found

  UP2.

  I clearly have a monthly subscription of paid student who should give me access to all the programs, but when I connect with adobe cc and try to use the apps, I am asked to start a trial, and when I click on "license this software" I get this message - http://prntscr.com/8io06t

  I was charged for 2 month subscription now for the same account that I signed in with the CC, but it still says no subscription found http://prntscr.com/8io0jg

  Help, please... I need these programs for United.

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• "no subscription found. I have a subscription.

  I try to install my software of creative cloud on a second machine, but when he tries to activate the software, I get a message saying "no subscription found" I don't know why this is and cannot activate the software.

  Hi Alicia,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• "No subscription found. We have found an Adobe Photoshop CC subscription in 2015"even if I agree with the Photography Photoshop program

  I get the following message appears "no subscription Found. We have found an Adobe Photoshop CC subscription in 2015"after I've updated my software, even if I have a subscription to Photoshop photography program. Only, I could get it to run as a trial. Lightroom CC 2015 does not give me the same caveat, and it works fine. How can I get Photoshop to recognize my subscription of the CC?

  Adam, please consult to help document: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Replace/upgrade my router after purchase/adding a 'Smart' to my network TV and now have a noise to connect/disconnect running in background.

  Original title: connect/disconnect sounds in the background

  I had to replace/upgrade to update my wifi router after purchase/adding a 'Smart' to my network TV and now have a noise to connect/disconnect running in the background, on something, every few minutes.  It does not affect the operation of my computer, but it is very annoying. Cut the old router market and connect and disconnect before replacement, but did not any noise so I don't think it is related to that.  I can't find any evidence of the old router on the computer anyway.  I hope you can help me!

  Hi Danielle65,

  You can try the following steps and check if it helps.

  Method 1:

  You can also perform a clean boot and check if it helps.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Note: Make sure that you put the computer to a Normal startup once you are finished.

  Method 2:

  You can also check in Event Viewer about what is causing the problem. Alternatively, you can publish the results, so that we can help you solve the problem.

  Open event viewer

  What are the information contained in the logs of the event (Event Viewer)