No support for Creative Suite 5 Design Premium download?

I downloaded a trial version of v5 January last year.  Later, I bought an educational version as faculty/staff and asked my license to the trial version.

Fast forward to today.  My old laptop has been scrapped, and I said that I have the right to install the software on up to 2 computers.  However, there is no link available (Adobe is on version 5.5, an upgrade of the point rather than a version full), no mirror, or support to help me get the media (for example delivery installation media).

The Adobe solution is for me to buy the full version of 5.5 (no upgrade path).

Seriously?  No downloadable links in liberation?  There is no distribution under version control for licensed customers?  None offers support except for one detail don't pitch to 'net again' a product license that I own?

Terrible experience.  Road to the secondary market and thanks for nothing.

You should have received with your purchase installation media.  Or have only provided a serial number of your installation and told to download the trial on the Adobe site?  Have you contacted the supplier of your serial number to see if they have a copy installation files?

Tags: Adobe

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