Norton problem

I get two opinions and need help. They are as follows:
 
(1) - "ccApp.exe - Unable to locate component" this application has failed to start because
ALT71. DLL was not found. Reinstalling the application may fix this problem. »
 
(2) - Symantec user session, "the user of Symantec, a required file could not be loaded:
C:\PROGRA~1\NORTON~2\NORTON~1\CCIMSCAN. "DLL"
 
I use Norton Internet Security and Norton Protection Center 2006.
 
If I need to re - install the Internet Security installation CD, should I completely remove my Norton program?  I am running Windows XP.  Thanks, Frankm

Tags: Dell Software

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