Not able to download programs BBC i-player for the Mobile Archos device

I Player of BBC downloads

Trying to download programs from the bbc for Archos (mobile devices option) and get the message «the need to upgrade media player»  However, the only option is apparently the one I have on Vista.  I can download on Vista laptop, but no more for Archos - worked a few months ago.  Any suggestions please?

Hi MagsD1,

·    You have a third-party codec pack installed on the computer?

You can check if you have installed a third-party codec pack on the computer and try to uninstall it and try to download the BBC i on the computer drive and check if this may help,

You can also navigate to the link below and follow the steps to fix Media Player on your computer and check if it helps.

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

If the steps above do not help, you can contact the BBC i-player support to check if they have any updates on this issue and check if you need to make changes to install the program.

Link to the help section of BBC i-player:http://iplayerhelp.external.bbc.co.uk/

I hope this helps. Let us know the results.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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