not by clicking and dragging the mouse

My mouse pointer responds well to move around the screen and double check etc. However when I try to click and drag he 'loses' of the object (file name or Freecell card) or will not select what I go & drag. All the drivers are up to date. I removed, waited and then replaced the Bluetooth USB mount to the back of the computer and the batteries are charged. Any ideas?

HP TouchSmart 520-1010ukH

Mouse Microsoft MG-0982 model

Windows 7

Hello @itsmagicvi,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you are having problems with your Microsoft Mouse on your home PC HP TouchSmart 520-1085uk not allowing you click and drag or use drag to select. I'd be happy to help you, but first of all, I encourage you to post what operating system you are using. And if your 32-bit OS or 64 bits like this that I can give you accurate information.

Operating system Windows am I running?
Is the Version of Windows on my computer 32-bit or 64-bit?

Another thing you can try is the mouse on another computer to see if you encounter the same problem or if you are unable to do this test using a different mouse on your computer to see if the problem repeats.

Will you please re-post with the information requested and I would be happy to provide assistance. Thanks for posting on the HP Forums. Have a great day!

Tags: HP Desktops

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