Not synchronized between iCloud & MS Outlook notes

Hi, I use Microsoft Outlook 365 (2016 edition) x 32, Windows 10 x 64. I use Notes and synchronize them between my iPhone 5 and iCloud without any problem. I installed iCloud lates for Windows and have no problem with sending & receiving e-mails and synchronize tasks between iCloud and MS Outlook. I don't use iTunes to sync my tasks and mails.

The problem. Fiolder 'Notes' in Outlook (in iCloud folder) is completely empty, but it should contain my Notes here. I tried to reinstall iCloud for Windows without success. I need to resolve, to work with the Outlook Notes. At a minimum, I want to read offline - now I have to open the browser and go to iClouds.

How to solve this problem?

Hi gedonis,

Thank you for using communities Support from Apple. I know that notes can be extremely useful, especially when it syncs through everything. I will be happy to provide you with resources to help get this work with Outlook.

With your iPhone, it seems very likely that you have already upgraded your notes to the new version. If this is the case, note what is mentioned here:

iCloud: see notes iCloud to Microsoft Outlook on a Windows computer

«.. . If you upgrade iCloud Notes on a device with iOS 9 or OS X v10.11, notes in Outlook are not updated with notes on iCloud.com day or your devices with iOS 9 or OS X v10.11. »

If you have not yet upgraded your notes, see the additional troubleshooting we provided here:

Get help using Outlook with iCloud for Windows

Make sure that the Outlook Add-in iCloud is enabled

  1. Select the file menu.
  2. Click Options in the left panel.
  3. Click on add-ins in the left panel of the window Options in Outlook.
  4. Look at the list of add-ins in the Application Active Add-ins section.
  5. Select the Outlook Add-in iCloud.

Have a great rest of your day! See you soon.

Tags: iCloud

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