Notifications of Smartphones blackBerry is set to vibrate and tone, but only get vibrate

I'm not very good and to know some things on my phone, so I asked my daughter to change my opinion that it would have a different tone.  Well before his tinkering with it, I could hear a tone, now only vibrate. I check the 'secret' and it is not on, but the funny thing is, I can't even hear the tones when I try to change it.  Like when you click on the tone and a list will appear and when you put highlighted that tone, it will give you a reading of the sample.  I hear even more.  I need emergency aid, because I'm on duty this week and I'm afraid I'll miss a call because I can't hear the tone.  Help, please!

Remove the battery while your phone is on, then replace it.  Then, check again that the mute button has not been pressed accidentally.

Let us know if that does the trick.

Tags: BlackBerry Smartphones

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