Smartphones blackBerry Desktop 6.0 does not work, I only get an empty window

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• Smartphones blackBerry Desktop Device password does not work

  When I connect my Storm to my PC via a cable ubs, a pop-up box to request my password for the device, but it does not accept my correct password.  I guess that's the same password I use on my device each time that I unlock it. I tried turning power switch digital lock but still does not work.

  I have 'Safe' switch off my camera and then disable the password on the device before plugging it back it.

  What hassle.  Any solution?

  Thank you.

  Do you have a digital password?  What I mean is, you keep the storm in portrait mode when you enter your password on the device and it is a series of numbers?  If so, this translates into the storm than the alpha characters, which you can use on your pc.  For example, if your password is 369, and that's what you enter on the storm when you hold the device using the appeal on its merits, then your password if you notice the characters entered so alpha characters are 369 is actually dmw.

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• Smartphones blackBerry BB 9700 - peripheral does not work beyond a minute

  Hello

  I've updated the software of my BB Bold 9700 ver 5.0 to 6.0 Bundle 2475 worm. Now when I restart my machine, it works well for around a minute but then it gets hung and I can't use it any more. I tried to connect with BB Desktop Software but the problem persists. Please provide a solution for this. One of the reasons for this could be inadequate phone memory. So is there a way I can get back to ver 5.0 now?

  Hi nikitshah1790

  Its a choice the user is he wants to stay on OS6 on the bold 9700, but 15 MB is not leaving a good memory to run your BlackBerry smartphone, you can't open multiple tab on your browser at any time or can not run more then two applications to an instance or your device will freeze or crash.

  You can try to remove language packs from your device, it will give some media of memory.enable support on the card device, also make a regular backup of all of your messages or emails and delete all old messages at regular intervals, otherwise they will be removed from the unit due to low memory. Please go through this Knowledge Base on how to increase free memory:

  KB14320  How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Once you have install OS 6 on your device previous OS 5 is no longer on your device has been deleted automatically. After any OS update, we should try those below mentioned step which I think he's going to solve all your problems related to connectivity of devices to your network.

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us. And you can always return to the previous operating system when you feel its necessary.

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones blackBerry "BOLD" Volume controls does not work

  Good day to all,

  I've had my "BOLD" for about a month now. When I got there, I was able to adjust the handset volume during calls or when you listen to the music by pressing the buttons of the volume control on the right side of the phone. However, the buttons just stopped one day and I can't adjust the volume in all applications. At the present time, my hands-free game is stuck at half volume, my phone calls are at full volume and music is at 75% volume. Is there a setting that uses by default the volume for each application or my buttons volume likely to be spoiled.

  Thank you for your time in reading this and hope someone can enlighten me on that.

  Hi jzachlee,

  Welcome to BlackBerry Support Community.

  If the press does reflect no change in the volume then it must be a hardware problem. As you mentioned that your unit is a month and you're still able to claim the guarantee. You would be better due to the device to change.

• Smartphones blackBerry Desktop 6.0 does not recognize outlook, so I can't sync calendar

  I have a Curve 8520 and downloaded the latest version of the desktop software.  Unfortunately the software can't find my sync outlook 2007to with.  It offers only options for ASCII and Yahoo.   I have installed and reinstalled and still the same problem.  Any help is appreciated.

  Hey papalia,

  Welcome to the forums.

  Take a look at this article about your question.

  Microsoft Outlook is not available as a translator when the synchronization options are configured on the...

• If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  This is a user to user forum. You don't talk to Apple.

  You can report a problem with applications to http://reportaproblem.apple.com and request a refund as well.

• pay a MSN does not work! I get error 107

  pay a MSN does not work! I get error 107 what I do?

  Hi stanvowels,

  ·         Other sites work well?

  ·         Exactly when you receive this error?

  You may have to contact the MSN bill pay for help on this one.

  MSN Bill Pay help

  See also:

  MSN support

• Vista 64-bit now I changed my OS 32-bit now my web cam does not work, tried to get the drivers from dell but did not help

  of the vista 64-bit now, I changed my OS to Vista 32 bit , now my web cam does not work, tried to get the drivers from dell, but they are not available there. My laptop is studio-1537... Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  I check your firewall settings to see if it can cause a conflict with the season chat software.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• After the upgrade yesterday from Vista to Windows 7, now my Cisco VPN does not work and I get an error message titled: grounds 440 driver fault. Any ideas to fix this?

  After the upgrade yesterday from Vista to Windows 7, now my Cisco VPN does not work and I get an error message titled: grounds 440 driver fault.  Any ideas to fix this?

  This was the solution!  The works of vpn as $ 1 million now.  I followed the instructions above to enter the uninstall program and selecting the repair option.  I rebooted the machine, then used the troubleshooting on vpn software compatibility option.  Selected Windows windows xp (service pack 2) as the correct software and cisco vpn client started right up.

  Thanks, Nick!

  Rick

• When my computer is updated before stopping, my friend, turning off the laptop. Now, my laptop does not work. He said dose explore window does not. I can not open any program.

  When my computer is updated before stopping, my friend, turning off the laptop. Now, my laptop does not work. He said dose explore window does not. I can not open any program. What should I do? Please help me. Thank you

  Hi TaiNguyen95,

  ·         Have updates you installed?

  ·         What is the full error message?

  Follow the steps provided by Keith from the link.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

• The mouse does not work in the drop-down list windows

  I can click on the menus in the command line with my mouse, but once the new window opens, I use my tab, arrows and enter to navigate within this window key.  The mouse does not work.

  I am on Windows 7 and work, of course, in the Cloud of the IND version.

  Thanks for the help.

  See the signs and tools InDesign respond not to the clicks of the mouse (Windows 7/Vista)

• BlackBerry Smartphones Foursquare version 5.5 does not work

  FOURSQUARE version 5.5 does not work, I can not access your room and send the message "error invalid geocordinates 0.0000000, 0.0000000.

  What can I donwgrade to version 5?

  Hello ycano and welcome to BlackBerry Support Community Forums.

  Sorry to hear that you are having problems with the Foursquare application.

  We cannot comment on 3rd party applications. You will need to contact the Foursquare support for assistance in obtaining another version of the software. Visit http://support.foursquare.com/home for support resources.

  Thank you!

• BlackBerry Smartphones Blackberry Bold 9870 trackball does not

  I noticed that my trackball to delay a few seconds earlier this week.  4 days later the trackball does NOT work.  Can someone please.

  Is it possible to navigate in the BlackBerry smartphone without using the trackball.  If this is not the case, what would you recommend to me.  I backed up everything but my guardian of password (I don't think that can be saved).

  

  I found a few articles, but I highly recommend that you take to a repair shop.

  Don't know how well it will work for you.

  http://www.ehow.com/how_8015930_navigate-BlackBerrys-trackballs.html

  http://www.mademan.com/mm/how-navigate-BlackBerry-no-trackball.html

  http://www.YouTube.com/watch?v=xeaDOiN2ipw&feature=related

  Sorry its does not work for you.

• Logitech desktop microphone 600 does not work on the vista desktop

  I just bought a logitech 600 desktop microphone. It is not a usb version, Ive plugged into the outlet of the microphone on the back of the tower. He acknowledges in the recording settings, but when I talk to it does not work? its not mute and volume is at 100%

  Someone knows how to operate?

  Hello

  ·         The microphone was working fine before and if if remember when you make changes to your computer before the onset of the problem?

  Here are the troubleshooting steps you have to try to solve your problem.

  Step 1:

  (a) click on start - Control Panel

  (b) change Classic view - sound - recording tab

  (c) right-click in the empty space under Select recording device

  (d) show disabled devices: If the microphone is disabled enable it

  Try you restart the computer and let Windows Vista again detects your sound card again.

  Step 2:

  Make sure that you have installed the latest compatible audio drivers Windows Vista version, if not we strongly recommend to download the latest audio driver for your Web site to computer manufacturers for your sound card or onboard audio chipset.

  Plug the microphone of your sound card / audio card mother (usually pink in color for micro) pine

  Step 3:

  After that, go to control panel > sounds and Audio devices settings. Check to see if the microphone is detected by Vista. If this is not the case, check if you have selected microphone front or rear, as vista acknowledges their separately unlike windows XP. Correct the configuration of the microphone rear if necessary.

  Check if the device is working properly by testing it on the other computer.

  Hope that helps,