OfficeJet: pilot for OfficeJet 4500 / 10 Windows

I had to reset my Gateway Laptop due to update Windows 10. It resulted in a complete loss of programs on the computer. (data seems to be ok) Loss of program included driver for HP OfficeJet 4500 G510g-m.

try to download the results of the pilot in a product for Windows 8 or 8.1 Windows; then after a few minutes, a box of said msg: unable to load the software. Any help much appreciated.

Hi @JimEblen

Can you ensure that your Windows 10 updates are installed and up to date?

As long as you have selected Win 10 on HP site, it must download to win 10, so ned not to worry if it says otherwise.

Hope that helps!

Tags: HP Printers

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