OfficeJet Pro 8500 Scanner does not work with 10.4.11
My friend just upgraded to the OfficeJet 8500. He already had a scanner and a stand-alone printer. Yesterday, we installed the printer and software, but the scanner will not show either when you press the button on the front console or from the HP Director software. Any suggestions? Printing and copy of work currently functions. His system is an iMac G5 20 ", Mac OS x 10.4.11. OfficeJet is connected via USB.
Well Yes, even 2.0 compatible hubs can get in the way of scanning (but usually not print). Try a direct contact with a known good USB cable.
You can try uninstalling the scrubber, its probably a good idea if there are old pieces of HP software on your system.
Tags: HP Printers
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