OfficeJet Pro 8600: Unable to connect printer OfficeJet after update Win10

I had my Officejet pro 8600 perfectly connected wireless to Win 7 for several years.

After the update to Win10, I am unable to connect to the printer. The printer status shows that driver is not available.

I checked Win10 and Adobe by other suggestions from the forum. both are up to date with the latest version.

I uninstalled and reinstalled the printer Win10 driver and the download driver HP. None succeeded.

Run the convenience store Win10 shows that the print spooler cannot be started. He is set to start automatically, but is currently stopped. I can not start it manually, and it does not start after a reboot.

The fixed! I found the following information on a page of the Microsoft Help forum:

Thanks to http://www.registryrecycler.com/blog/2013/12/how-to-fix-printing-error-in-windows-8-1/ for the fix.

Apparently, the Windows 8.1 updates had the same problem.

Editing the registry is necessary. Make sure that you have a backup of the registry before making changes.

  • Press the keys Windows + R on your keyboard to open the run box.
  • Type regedit in the box run and press Enter to open the registry editor.
  • Confirm the UAC message by clicking on the Yes button.
  • In the left pane of the registry editor, expand HKEY_LOCAL_MACHINE to find the key below.
  • SYSTEM\CurrentControlSet\Services\Spooler.
  • While the spooler key is highlighted, you can navigate the right pane to assign the value DependOnService.
  • Double-click the string value to change the data.
  • The data in the value field should contain the text saying RPCSS, followed by http in the next line.
  • Select and delete the letters http and click OK to save your changes.
  • Leave the part of RPCSS to the value data as it is written.
  • Close Registry of Windows and restart your computer.

Tags: HP Printers

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