OfficeJet Pro X476DW: Scanner ADF black line down Page

Similar Questions

• OfficeJet Pro 8620: Scanner ADF black line down Page

  I followed the solution given on 03/06/16 to remove anything inside the slot of tiny glass. I still have the black line.  Is there anything else I can do? The glass can be removed for cleaning?

  Thanks for any help.

  The spec is likely on the top of the glass in the ADF, if on the underside, it would be out of focus.  I suggest a few things:

  • Use flashlight strong held almost parallel to the surface, it can highlight the area that must be cleaned.  Even a very small spec in the wrong place can cause a line on the output.
  • Copy a blank page through the ADF using 1-> 1 setting...  Now take the technique from the output tray and turn it 90 degrees to the left and place the sheet on the glass flat.  The line on the sheet will closely point to the area that must be cleaned thoroughly.

• OfficeJet 6500 all-in-one - black line down page

  Our newly purchased Officejet 6500 all-in-One is the production pages with thin black lines down the page about 2/3 of the way through the page (right side of page).  Is there a solution to this problem?

  This was only happening with ADF.  After several cleanings with no changes, I found this forum.   After reading the plug on the glass, I went back and really clean the glass.  This has allowed the problem.  Thanks for the forum.

• thin horizontal black line down page what scan on HP Officejet Pro 8600 more

  I've owned an HP Officejet Pro 8500 and scan was perfect.  I recently bought a HP Officejet Pro 8600 Plus.

  When I scan from the ADF HP 8600, I get a thin (several pixel wide) black along the lower edge of the analysis that results.  This line will be sometimes slightly twisted or appear only through half of the page, in which case, it tends to become thicker towards the edge of the page).  According to me, this line is an artifact of the analysis of the edge at the bottom of the original document.  I think it is to show where the bottom edge of the page was when parsing.  If the document is that a little offset, then the black line down will be a little twisted, probably following the edge of the page.  This issue is consistent and reproducible.  It is in the mode "Scan mail" and in mode 'Scan To Network Folder.

  When I scan from the flat bed, I get a very narrow black line along the side of the analysis resulting very superior, but the background seems in good condition (although I have not tested this widely).

  These fine black lines occurred when scanning the HP 8500.

  I wonder if there is a setting to adjust it, or if it is a firmware difference between printers needs debugging.

  Hey KenAlker,
  
  There are a few things I want to check if you have lines when scanning using the 8600. I see that mention you that lines appear both through ADF and flat glass. There may be something both of the glass sections used by this printer, but more often that otherwise, this isn't the case.
  
  I would check if the printer is connected to a surge protector. If this is the case, then try plugging the 8600 in a direct outlet. Often the surge protector can cause this problem appears because the printer has a built.
  
  Also, try a hard reset:
  * Unplug the unit while the
  Disconnect the other end of the wall socket direct
  * Wait 30-60 seconds
  * Plug the unit to the top
  
  Also, try to take a look at the steps in the document found here.
  
  I hope this helps.

• HP Officejet Pro 8620 shows a black line on scanned documents

  I have an Officejet Pro 8620. Just bought two months ago and everything was fine. I scanned just, however, an element through the feeder and it has a verticle black line subject to halfway, going down the whole page. What can I do to fix this? This is not the case again using the dish.

  The question that you see is caused by a small spec on the glass of the scanner ADF, thin glass just left of the main bed.  Clean this area as on the solution three of the document here.

  I found that shining flaslight parallel to the glass of the ADF can highlight the spec, it may be difficult to see.

• OfficeJet x476dw: officejet pro x476dw legal size paper adf scan

  Hello

  I've been using officejet pro x476dw for 6 months, and I realized that I can't scan legal size paper 2 sides.

  It is impossible to scan legal-size documents 2 faces on ADF?

  I need to scan MANUALLY?

  If this machine supports 2-side of legal paper scan, are there other ways to facilitate this work?

  I often scan more than 40 pages with 2 faces legal paper...

  Please help me experts... TT

  I heard, Canon and Ricoh offer some disc to make it possible to use software...

  HP offers this kind of software too?... TT

  Hello

  Sorry to inform that x476dw model only support scanning two-sided (2 sides) up to letter size but it support simplex (1 side), scanning up to legal size.

  I suggest you to analyze manually with the help of flat, if you have only a few pages. But as you mentioned above, you often need to scan > 40pgs double face of legal papers. One way is to digitize the odd pages and even pages separately and try to use 3rd party app for example Pdfsam (www.pdfsam.org), basic version is open source (free to use) to merge the 2 files into 1.

  1. Load your stack of documents by normal with the first pages (pg 1, 3... 39) facing upward on the Doc feeder, ADF
  2. Analyze the stack of papers in pdf & registered as 1 file
  3. Flip & organize your stack of papers since the last GP from (pg 40, 38, 2) meet in AAD
  4. Analyze the stack of papers in pdf & registered as 2nd file
  5. Start of Pdfsam - use the "Different mix" standard Plugin to merge the 2 scans
  6. First select 1 file by the 2nd file tracking
  7. Select 'Destination output file' and 'Run' to merge to a full "duplex" scanned PDF.

  Refer to https://www.youtube.com/watch?v=WZf50gRzDho for example on the use of Pdfsam

  Please click on 'accept as Solution' if you feel that my post solved your problem and make it easier for others to find solutions

  Click on ' Bravo Thumbs Up ' to say 'Thank you'

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

• HP OfficeJet Pro X476dw: Duplex scanning

  I just want to buy HP OfficeJet Pro X476dw, according to this manual printer, this printer is equipped with an option to print double-sided.
  But my question is that it has dual scan or duplex scan option?

  Hello

  Thank you for using the forum.

  HP OfficeJet Pro X476dw is intended for users of the company.

  OfficeJet Pro 8620 and settlement 8630 (comes with 2 bac) also have the option of scanning two-sided you need in the ADF. (NOT the good settlement 8610!)

  Recommends that you consider the settlement 8620 or 8630 rather than the HP OfficeJet Pro X476dw, unless you buy for the use of the company.

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• OfficeJet Pro X476dw: Officejet Pro X476dw will not stay connected!

  I've been struggling with my printer is connected via the wireless connection.  Recently, I thought it may be the firewall and had my disable the firewall administrator (which did not help).  I have several devices working on my wireless network, and none of them (with the exception of the HP printer) have no problem to stay connected.

  Here are the questions:

  • When I am able to connect to the wireless printer, sometimes it says connected but still does not print.
  • Connects and disconnects randomly.  So I go back in the connection process.
  • Sometimes when connection it does not recognize / 'see' my router, which is 2 feet away.  I turned off my whole system and rebooted and the printer still does not recognize the network.

  I did the following, with no relief:

  • Close my entire system (computer, modem, printer and router) and restarted.
  • Uninstalled and reinstalled the printer.
  • Reset printer factory (to start).
  • Recycled turned off and rebooted my router.
  • Confimred my router had the latest Firmware.
  • Ran each diagnosis available through HP and all he says is that it is not connected (duh!)

  My hardware is as follows:

  HP Probook s 4540, running Windows 10 (64)

  OfficeJet Pro X476dw

  ASUS AC3100, RT-AC88U router

  Please respond with any ideas/suggestions.  I really like this printer for my small business when it's working, but at this point if I can't get this resolved fine goodwill that I can't spend more time trying to get it operational.

  Thank you for your time and help!

  Thanks for the clarification!  I'll take a look and respond back!

• Pre sale question: Officejet Pro X476dw - ink cartridges

  Hello

  I have a couple of pre sale question on the Officejet Pro X476dw - I hope you can help me with.

  I live in Denmark (EU) and in the book loads, it says that it comes with startup ink cartridges (translated from Danish). What these specifications of starter ink contains less ink than normal cartridges don't - if so - no idea how many pages they can produce before they empty?

  As to the number of products: it says CN461A - but to some websites, it is called CN461A #A80 - is this the same printer? And what does the #A80?

  The ink cartridges have an expiration date. What happens after that date: the printer will require new cartridges before it will print anything if it can damage the printer to use ink after the expiry date - or what the print quality is affected?

  Q: it comes with startup ink (translated from Danish). These start ink specifications contains less ink than normal cartridges only

  A: Yes.  It's half in full by a quarter from a new normal cartridge.  Pagecounts are all depends on a lot and what you print.

  Q: it says CN461A - but to some websites, it is called CN461A #A80

  A: the extra #A80 is probably a regional identifier.  Its basically the same printer but built with some regulation is necessary for your region as energy consumption.

  Q: the ink cartridges have an expiration date. What happens after that date

  A: the ink are deteriorating and are more likely to plug in your print heads and contacts.

  Q: the printer will require new cartridges before it will print anything

  A: not necessarily, but it is advisable to listen to your printers of warning messages

  Q: can the printer to be used after the expiry date of the ink

  R: damage, maybe not the best term.  It would cause clogs in the ink system that will require additional support.  When the hooves can not be erased then the printer may need to be replaced.

  Q: or what the quality of the print is affected?

  R: technically Yes, but the quality will be not noticeable in most cases with an outdated cartridge.  The ink won't be able to apply paper and take a nice full round, resulting in a glance more stained on a microsopic level.  Your concern should be on the maintenance of the equipment.

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• Install driver OfficeJet Pro X476dw on Win 7 Enterprise 64 bits without administrator rights

  Hi all

  I have an OfficeJet Pro X476dw for my home office and I would like to use this printer on my company PC. Unfortunately the standard company of Win7 64 bit installation does not come with a set of drivers for the OfficeJet Pro X476dw. Unfortunately my company does not allow installation of company not certified pilots and they decline my request to certify the official HP drivers. So my question:

  is there any driver easily integrated in Windows 7 which could be used to run the X476dw of OfficeJet Pro

  Any advice is welcome!

  Best regards

  EMVH

  Thanks Futoji,

  Meanwhile, I figured out how to fix it for my Win 7 Enterprise 64-bit:

  (1) download the PCL 6 printer with installer driver

  (2) run the Installer (which will fail)

  (3) get the extracted files (must be in c:\users\ (you'll identify it through the most recent date, the copy path))

  (4) kick-off detection routine printer using 'Add printer' > ' add a network, wireless or Bluetooth printer.

  (5) take the printer without specification of 3911 port

  (6) select 'have disk... '. "and will give the driver (path of the dough)

  (7) select HP OfficeJet Pro X476dw MFP PCL6 driver

  (8) test

  It worked for me.

  Best regards

  EMVH

• OfficeJet Pro X476dw: Of Pre purchase Question: Officejet Pro X476dw

  Choice Magazine (Australia) said that the X476dw of Officejet Pro can print on transparencies. Given that is not the norm with inkjet printers and it does not appear in the list of media in product specifications, I was wondering if this is incorrect?

  Hello

  The following comparison, the choice was wrong:

  http://printers.specout.com/compare/493-768/HP-OfficeJet-Pro-8600-vs-HP-OfficeJet-Pro-X476dw

  Hope this helps.

  Note: My brother-in-law is a HP Officejet Pro X476dw but I do not want to spend $$ to test now.

  Kind regards.

• OfficeJet Pro x476dw: wireless without the use of a router direct printing

  Is it possible to print directly to the printer without the use of a router?

  Hi Brad,

  Welcome to the Community Forum of HP.

  OFFICEJET PRO X 476 AND X 576 SERIES MFP User Guide said yes

  See Page 118

  Reference:

  All-in-one HP Officejet Pro X476dw

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• my HP officejet pro 8000 is leaking black ink

  OfficeJet pro 8000 is leaking black ink on the right side - in the back.  I have windows 7, no error message.  the print heads is the problem?

  I'll need a little more information to help. He flees outside of the printer ink? Or the ink is pooling in the back inside the printer? Have you recently changed the cartridge? Is this a real HP black cartridge not recharged? Have you looked at the tubes/cables that provide the ink in the print head? Are they bent or curved or not?