Omen of HP: HP Omen volume decreases

I have a problem with my new HP omen. It works just fine, but sometimes, when you play games, watch movie or video on the internet or listening to music the volume maxed out is however suddenly, the volume decreases. It is always maxed out but much quieter plays... I don't know why this is happening and what should I do and bothers me. What should I do? I have all the latest drivers. Music jumps then go back up to maximum volume, but after 5-10 minutes.

Hi @dofe657, thank you for visiting the Forums from the HP Support!

I understand that the volume decreases automatically when you play games or watch videos.

There is a known about this article.

To resolve this issue, download and install the audio driver.

Link to article: http://hp.care/2cFzkSi

Note: Before installing the audio driver uninstall all components of the audio drivers from the Device Manager.

Let me know if it works,

Have a great day!

Tags: HP Gaming

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