Only get sound and a green screen when playing videos in MS Edge

Hi, I have recently upgraded to Windows 10 and were not able to watch videos in the edge browser.  I get a green screen and his only.  I tried the guide troubleshooting, but when I right click to bring up the flash player settings there is no tab display.  I also have Chrome installed and videos play fine in it.  The view tab appears in the flash player settings when using Chrome.  Any help with this would be appreciated.  Thank you.  Flash Player version: 18.0.0.232

Hi Jason

Thanks for providing the dxdiag.

To disable hardware acceleration, just add the threshold at the end of the file (mms.cfg):

DisableHardwareAcceleration = 1

Also, while your changes if you get an error similar to: "the file is already in use", follow the procedure; below

1 copy the file to another location(for eg desktop)

2. then make the necessary changes, then save the file

3. copy the file to the original location.

Thank you

Tags: Flash Player

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