OOB Cluster keys are not as planned in the 11.1.1.7.4 OEDQ

Hello team,
We have an obligation to check the name of Individual (Contact) /Entity (Organization) for the match and face-down question in it.
Individual (contact)-
Siebel sends the full name of the Disqualification. To end Disqualification, we created a custom attribute "FullName" and correspondent to a rule to check "FullName 60 to 80% match. Also we have included the FullName attribute in the clustering process, so that Disqualification can send FullName as a cluster key. Disqualification sent successfully the key based on the full name of Siebel, but the key is not based on our "match full name 60-80%" rule Whenever Disqualification sent the exact value of the full name.
For example
Siebel sending a record with FullName - "Philippe Coutinho", for this Disqualification sends value of the key - "Philip Countinho. Next time siebel then send save "Philip Cotinho", for this record what Disqualification send "Philip Cotinho" as a key value. Due to the value of this key siebel is unable to find any possible maching record in the S_DQ_CON_KEY table. Whenever Disqualification sent the value of the key as the exact value of the full name. For this reason, our "Full name 60-80%" rule is a failure.
Entity (Organization)-
Siebel sends entity name to the Disqualification. At the end of the Disqualification we existing it mapped to the attribute 'name', we also have a matching rule "60 to 80% of name matching. Every time when siebel sends the name of the Organization to the Disqualification. The Disqualification sent back up the cluster key "NSD ^ 1 ^ EntityName ^ '.
For example
Siebel sending a record with name - "LIVERPOOL" for this Disqualification by sending the value of the key - ' NSD ^ 1 ^ LIVERPOOL'. Siebel sending second record "LIVERPOUL", the next time for this Disqualification issuing key value - ' NSD ^ 1 ^ LIVERPOUL'. Due to the value of this key siebel is unable to find any possible maching record in the S_DQ_ORG_KEY table. Whenever Disqualification sent the value of the key as the exact value of the name of the entity.

The logic of key generation is not based on the corresponding rule.

Could you please help us to solve this problem?

Kind regards

Trilok Singh.

There is no "internal matching" in real time. Siebel appears of correspondences with the driving record and Disqualification never returns matches for driving record - unless you have substantially changed the process. If they are games or not depends on your configuration.

Entity keys look not valid for me, suspect you have given dummy in many address fields.

I would encourage highly lets you test all changes made to the Disqualification using the web services Tester, noting for the corresponding services, you must specify the entrance of candidates like 0 for driving records and 1 for the applications of the candidates. Siebel connector does it automatically for Siebel calls.

I also strongly encourage you to frequency profile key S_DQ_CON_KEY and S_DQ_ACC_KEY values. If you have key values shared by more than 200 to 300 records, you can see problems with the fact that there are too many candidates for a driving for efficient matching record to take place and you may need to customize the process of grouping key-gen to strip the anonymous data before generating keys.

Tags: Fusion Middleware

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