Open a pdf document that has attachments inside on a mobile

I have a pdf file with attachments on the inside, I'm opening on a mobile device.

It opens correctly on my desktop, but mobile, attachments do not show.

No idea why?

Hi Willy,.

We have received your PDF document by e-mail.  Thank you!

We have reviewed your PDF document and discovered that two HTML files are fixed as annotations of the type "FileAttachment '.

Here are two ways to attach files to a PDF with Acrobat Pro (for example).

Method A: attach files and embedded files

  1. Open a PDF document.
  2. Open attachments navigation pane.
  3. Click the Options button.
  4. Select Add an attachment on the menu that appears.

B method: attach files in the form of annotations

  1. Open a PDF document.
  2. Click the attachment in the toolbar.

Acrobat Reader (for iOS, Android, and Windows Phone) mobile application support embedded attached files (added using the method) but doesn't support file attachment annotations (added using method B).  We apologize for the inconvenience.

If you have the desktop version of Acrobat Pro, you can perform the following steps to re - join the files using A method to avoid the problem of compatibility with mobile applications of Acrobat Reader.

  1. Open your PDF document with attachments in Acrobat Pro.
  2. Open attachments navigation pane.
  3. Select a file displayed in the attachments navigation pane.
  4. Click the Options button.
  5. Select Save the attachment to save the file on your desktop.
  6. Click the Options button.
  7. Select delete attachment.
  8. Click the Yes button to confirm the deletion.
  9. Click the Options button.
  10. Select Add an attachment to re - attach the saved to a PDF file.  (Alternatively, you can drag and drop a file on the navigation of attachment pane.)
  11. Repeat steps 3 through 10 for each file.
  12. Save the PDF document.

In this way, the portable versions of Acrobat Reader can open attachments.

If you do not have the desktop version of Acrobat Pro, you can try the free trial version of 30 days to see if it meets your needs.

Download Adobe Acrobat free trial | Acrobat Pro DC

Please let us know if you have any additional questions.

Thank you.

Tags: Adobe Document

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