Open empty windows for some programs

Hi, while trying to open some programs, such as Trend Micro Internet Security and game, the program opens, but what I see is an empty window white. I let the computer sit where it is slow to load, I updated Adobe Flash, Java and also hardware drivers updated, but with the same results. Can someone help me with the Please?

Australian salvation,

1. you receive an error message?

2 when was the last time it was working fine?

3. did you of recent changes on the computer?

I suggest that you check to see if the problem persists in safe mode.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

If the problem does not persist in safe mode then I suggest that you perform the clean boot procedure to check whether a third-party program installed on the computer is causing the problem.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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