ORA-20000: the individual user has no lien upon the abcd schema.

Hi, friends
I am facing this problem: -.

ORA-20000: the individual user has no lien on the REFRIGERATED schema.

We receive this error when we create a new workspace.



Maury

At what stage in which Assistant, that is, exactly what the page, are you on when this happens?

You use XE?

What is the apex version?

Scott

Tags: Database

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    MSI (s) (54:F8) [10:36:28:547]: STRATEGY of RESTRICTION SOFTWARE: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi is allowed to run at the level of authorization 'unlimited '.
    MSI (s) (54:F8) [10:36:28:547]: dialogue of end not activated
    MSI (s) (54:F8) [10:36:28:547]: ==> C:\windows\ccmcache\4\Mimecast4.0.msi original packaging
    MSI (s) (54:F8) [10:36:28:547]: we're running out of ==> C:\windows\Installer\14b48052.msi package
    MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
    MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: no matching ProductCode found in the database.
    MSI (s) (54:F8) [10:36:28:557]: MSCOREE not loaded loading copy from system32
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisablePatch' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AllowLockdownPatch' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableLUAPatching' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableFlyWeightPatching' is 0
    MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
    MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: no matching ProductCode found in the database.
    MSI (s) (54:F8) [10:36:28:557]: transformations are not secure.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MsiLogFileLocation property. Its value is 'C:\install.log.
    MSI (s) (54:F8) [10:36:28:557]: command line: MSIINSTALLPERUSER = 3 CURRENTDIRECTORY = C: \ CLIENTUILEVEL = 2 CLIENTPROCESSID = 3672
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding PackageCode property. Its value is '{6C9809C5-9DBC-4683-AE5F-3E05D53939EA} '.
    MSI (s) (54:F8) [10:36:28:557]: Product Code spent in Engine.Initialize: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
    MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties before transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
    MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties after transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
    MSI (s) (54:F8) [10:36:28:557]: unregistered product: first start installation
    MSI (s) (54:F8) [10:36:28:557]: has determined that the existing product (this product or the product being upgraded with a patch) is installed by user.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting ALLUSERS property. Its current value is '1 '.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
    MSI (s) (54:F8) [10:36:28:557]: MSI_LUA: invites of credentials not required, the user is an administrator
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding ProductState property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:557]: entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (54:F8) [10:36:28:557]: source specified is already in a list.
    MSI (s) (54:F8) [10:36:28:557]: value 'SearchOrder' user policy is 'nmu '.
    MSI (s) (54:F8) [10:36:28:557]: adding new sources is allowed.
    MSI (s) (54:F8) [10:36:28:557]: the Package name from the configuration data: "Mimecast4.0.msi."
    MSI (s) (54:F8) [10:36:28:557]: Note: 2 1: 2262: AdminProperties 3:-2147287038
    MSI (s) (54:F8) [10:36:28:557]: Machine policy value 'DisableMsi' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AlwaysInstallElevated' is 0
    MSI (s) (54:F8) [10:36:28:557]: "AlwaysInstallElevated" user policy value is 0
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
    MSI (s) (54:F8) [10:36:28:557]: the product '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' is running with elevated privileges: product is affected.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CURRENTDIRECTORY property. Its value is "C:\". ».
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTUILEVEL property. Its value is '2'.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTPROCESSID property. Its value is '3672'.
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding MsiRestartManagerSessionKey property. Its value is 'b9237eca8dffb44583db9105bf61f283 '.
    MSI (s) (54:F8) [10:36:28:567]: MANAGER of REBOOT: logon.
    MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding MsiSystemRebootPending property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
    MSI (s) (54:F8) [10:36:28:567]: TRANSFORMS property is now:
    MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding PRODUCTLANGUAGE property. Its value is "1033".
    MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding VersionDatabase property. Its value is "200".
    MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application data
    MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Favorites
    MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network shortcuts
    MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Documents
    MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer shortcuts
    MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\Users\tech.support\AppData\Local
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\Users\tech.support\Pictures
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Menu\Programs\Administrative of Directors Data\Microsoft\Windows\Start
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application start\program Data\Microsoft\Windows\Start
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Desktop
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative of Directors
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start start\program
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\windows\Fonts
    MSI (s) (54:F8) [10:36:28:587]: Note: 1: 2898 2: MS without Serif 3: MS without Serif 4: 0 05:16
    MSI (s) (54:F8) [10:36:28:597]: MSI_LUA: the MsiRunningElevated of the parameter property to 1 because the installation is already running high.
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding MsiRunningElevated property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding privileged property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding USERNAME property. Its value is "Oriel securities user".
    MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding COMPANYNAME property. Its value is "Oriel Securities Ltd.".
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding a DATABASE property. Its value is 'C:\windows\Installer\14b48052.msi '.
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding OriginalDatabase property. Its value is 'C:\windows\ccmcache\4\Mimecast4.0.msi '.
    MSI (s) (54:F8) [10:36:28:597]: value of strategy Machine 'MsiDisableEmbeddedUI' is 0
    MSI (s) (54:F8) [10:36:28:597]: Note: 1: 2205 2:3: Package_correctif
    MSI (s) (54:F8) [10:36:28:597]: policy value 'DisableRollback' Machine is 0
    MSI (s) (54:F8) [10:36:28:597]: strategy user 'DisableRollback' is 0
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding UILevel property. Its value is '3'.
    = Logging started: 04/09/2013-10:36:28 =.
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding ACTION property. Its value is 'INSTALL '.
    MSI (s) (54:F8) [10:36:28:597]: doing action: INSTALL
    Action start 10:36:28: INSTALL.
    MSI (s) (54:F8) [10:36:28:597]: ExecuteSequence running
    MSI (s) (54:F8) [10:36:28:597]: action driving: FindRelatedProducts
    Action start 10:36:28: FindRelatedProducts.
    MSI (s) (54:F8) [10:36:28:597]: action driving: AppSearch
    Action ended at 10:36:28: FindRelatedProducts. Returns the value 1.
    Action start 10:36:28: AppSearch.
    MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding NETFRAMEWORK40FULL property. Its value is '#1 '.
    MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
    MSI (s) (54:F8) [10:36:28:597]: action driving: OutlookVersionCheck
    Action ended at 10:36:28: AppSearch. Returns the value 1.
    MSI (s) (54:C8) [10:36:28:627]: call for a custom action to distance. DLL: C:\windows\Installer\MSI837D.tmp, point of entry: OutlookVersionCheck
    MSI (s) (54:B8) [10:36:28:627]: generation random cookie.
    MSI (s) (54:B8) [10:36:28:637]: created server custom with PID 4656 (0 x 1230) Action.
    MSI (s) (54:80) [10:36:28:667]: running as a service.
    MSI (s) (54:80) [10:36:28:667]: Hello, I am your 32-bit custom action Server Impersonated.
    Action start 10:36:28: OutlookVersionCheck.
    SFXCA: Extraction of a custom action to the temporary directory: C:\windows\Installer\MSI837D.tmp-\
    SFXCA: Link to the CLR version v4.0.30319
    Call to the custom action CustomAction_OutlookCheck! CustomAction_OutlookCheck.CustomActions.OutlookVersionCheck
    BEGIN OutlookVersionCheck
    OUTLOOK BITNESS IS: x 86
    Key checking: Software\Microsoft\Office\11.0\Outlook
    Key checking: Software\Wow6432Node\Microsoft\Office\11.0\Outlook
    Key checking: Software\Microsoft\Office\12.0\Outlook\InstallRoot
    Key checking: Software\Wow6432Node\Microsoft\Office\12.0\Outlook\InstallRoot
    MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: adding OUTLOOK_INSTALLED property. Its value is 'TRUE '.
    Key checking: Software\Microsoft\Office\14.0\Outlook\InstallRoot
    Found version: Outlook 2010
    Key checking: Software\Wow6432Node\Microsoft\Office\14.0\Outlook\InstallRoot
    MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: property to change OUTLOOK_VERSION. Its current value is 'NONE '. Its new value: "Outlook 2010".
    Found version: Outlook 2010
    OUTLOOK_INSTALLED is: TRUE
    IS THE VERSION of OUTLOOK: Outlook 2010
    MSI (s) (54:F8) [10:36:28:830]: action driving: LaunchConditions
    Action ended at 10:36:28: OutlookVersionCheck. Returns the value 1.
    Action start 10:36:28: LaunchConditions.
    MSI (s) (54:F8) [10:38:26:502]: product: service Mimecast for 32-bit Outlook - only by the installation of the machine is allowed. Please make sure that the user has the appropriate rights to do so.

    MSI (c) (58:C0) [10:36:28:850]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

    Installation is allowed only by the machine. Please make sure that the user has the appropriate rights to do so.
    Action ended at 10:38:26: LaunchConditions. Return value 3.
    Action ended at 10:38:26: INSTALL. Return value 3.
    Property (S): UpgradeCode = {586A589B-D6D5-48D3-9B6D-571EF230ED6A}
    Property (S): NETFRAMEWORK40FULL = 1 #.
    Property (S): LAUNCHOUTLOOKONEXIT = 1
    Property (S): WIXUI_INSTALLDIR = INSTALLDIR
    Property (S): OutlookOpen = false
    Property (S): ProgramFilesFolder = C:\Program Files (x 86).
    Property (S): VersionNT = 601
    Property (S): Manufacturer = Mimecast Ltd
    Property (S): ProductCode = {C28136F7-F2C7-4426-B26F-F7E03922B34B}
    Property (S): ProductLanguage = 1033
    Property (S): ProductName = Mimecast Services for 32-bit Outlook
    Property (S): ProductVersion = 4.0.348.5166
    Property (S): ARPPRODUCTICON = MainIcon.exe
    Property (S): ARPHELPLINK = * address email is removed from the privacy *
    Property (S): ARPNOMODIFY = 0
    Property (S): Platform = *.
    Property (S): ROOTDRIVE = C:\\
    Property (S): MsiBitness = x 86
    Property (S): MimecastInstaller = *.
    Property (S): CAP_Common = *.
    Property (S): CAP_Common.Options = *.
    Property (S): CAP_Common.Options.Credentials = *.
    Property (S): CAP_Common.Options.ChangePassword = *.
    Property (S): CAP_Common.Options.Network = *.
    Property (S): CAP_Common.Options.Network.Read = *.
    Property (S): CAP_Common.Options.Network.Update = *.
    Property (S): CAP_Common.Options.Capabilities = *.
    Property (S): CAP_Common.Update.Manual = *.
    Property (S): CAP_Archive = *.
    Property (S): CAP_Archive.Search = *.
    Property (S): CAP_Archive.Search.Quick = *.
    Property (S): CAP_Archive.Search.Basic = *.
    Property (S): CAP_Archive.Search.Builder = *.
    Property (S): CAP_Archive.Search.Context = *.
    Property (S): CAP_Archive.Search.Recent = *.
    Property (S): CAP_Archive.Search.Favourite = *.
    Property (S): CAP_Archive.Search.Manage = *.
    Property (S): CAP_Gateway = *.
    Property (S): CAP_Gateway.Block = *.
    Property (S): CAP_Gateway.Block.Address = *.
    Property (S): CAP_Gateway.Block.Domain = *.
    Property (S): CAP_Gateway.Block.ReportSpam = *.
    Property (S): CAP_Gateway.Block.ManagedSenders = *.
    Property (S): CAP_Gateway.OnHoldItems = *.
    Property (S): CAP_Gateway.OnHoldItems.Personal = *.
    Property (S): CAP_Gateway.OnHoldItems.Moderated = *.
    Property (S): CAP_Gateway.OnHoldItems.Release = *.
    Property (S): CAP_Gateway.OnHoldItems.Block = *.
    Property (S): CAP_Gateway.Track = *.
    Property (S): CAP_Gateway.Transport = *.
    Property (S): CAP_Gateway.Transport.Secure = *.
    Property (S): CAP_Gateway.Transport.CCM = *.
    Property (S): CAP_Gateway.Transport.Stationery = *.
    Property (S): CAP_Gateway.Transport.Stationery.None = *.
    Property (S): CAP_Gateway.Transport.Stationery.Select = *.
    Property (S): CAP_Gateway.Transport.Attachments = *.
    Property (S): CAP_Gateway.Transport.Attachments.Convert = *.
    Property (S): CAP_Gateway.Transport.Attachments.Metadata = *.
    Property (S): CAP_Gateway.Transport.Attachments.StripLink = *.
    Property (S): CAP_Continuity = *.
    Property (S): CAP_Continuity.Mailbox = *.
    Property (S): CAP_Continuity.Mailbox.ReceivedItems = *.
    Property (S): CAP_Continuity.Mailbox.SentItems = *.
    Property (S): CAP_Continuity.Monitor = *.
    Property (S): CAP_Continuity.Monitor.Auto = *.
    Property (S): CAP_Continuity.Monitor.User = *.
    Property (S): CAP_Continuity.Monitor.Admin = *.
    Property (S): CAP_Continuity.Enable = *.
    Property (S): CAP_Continuity.Enable.Auto = *.
    Property (S): CAP_Continuity.Enable.Admin = *.
    Property (S): CAP_Piits = *.
    Property (S): CAP_Piits.Management = *.
    Property (S): CAP_Piits.AutoMount = *.
    Property (S): Global.Service.AccountType = *.
    Property (S): Global.Service.Username = *.
    Property (S): Global.Service.Password = *.
    Property (S): Global.WebProxy.Enable = *.
    Property (S): Global.WebProxy.Type = *.
    Property (S): Global.WebProxy.URL = *.
    Property (S): Global.WebProxy.Username = *.
    Property (S): Global.WebProxy.Password = *.
    Property (S): Global.Settings.IgnoreLocal = *.
    Property (S): Global.AutoUpdate.URL = *.
    Property (S): Global.AutoUpdate.Enable = *.
    Property (S): Global.Logging.LogDirectory = *.
    Property (S): Global.Logging.MaxFileSize = *.
    Property (S): Global.Service.MaxRolls = *.
    Property (S): Global.Logging.Level = *.
    Property (S): Session.Pits.FolderSyncInterval = *.
    Property (S): Global.Piits.MaxMessagesPerFolder = *.
    Property (S): Global.Service.InstallDirectory = *.
    Property (S): Global.Service.DataCacheSize = *.
    Property (S): Session.Continuity.PreDupeDuration = *.
    Property (S): Session.Continuity.PostDupeDuration = *.
    Property (S): Session.Continuity.HardFrequency = *.
    Property (S): Session.Continuity.SoftDuration = *.
    Property (S): Session.Continuity.EndContinuityExchangeAvailable = *.
    Property (S): Session.Continuity.EndContinuityMimecastUnavailable = *.
    Property (S): Global.Feedback.Recipients = *.
    Property (S): DefaultUIFont = *.
    Property (S): MSIRESTARTMANAGERCONTROL = DisableShutdown
    Property (S): REBOOT = ReallySuppress
    Property (S): OUTLOOK_VERSION = Outlook 2010
    Property (S): OUTLOOK_BITNESS = x 86
    Property (S): ErrorDialog = ErrorDlg
    Property (S): SERVICE_DIR = Windows Service Mimecast
    Property (S): SecureCustomProperties = NETFRAMEWORK40FULL; NEWERPRODUCTFOUND; OLDAPPFOUND; PREVIOUSVERSIONSINSTALLED; WIX_DOWNGRADE_DETECTED; WIX_UPGRADE_DETECTED
    Property (S): MsiHiddenProperties = _LicenseAgreed; CAP_Archive; CAP_Archive.search; CAP_Archive.search.Basic; CAP_Archive.search.Builder; CAP_Archive.search.context; CAP_Archive.search.favourite; CAP_Archive.search.manage; CAP_Archive.search.quick; CAP_Archive.search.recent; CAP_Common; CAP_Common.options; CAP_Common.options.capabilities; CAP_Common.options.ChangePassword; CAP_Common.options.credentials; CAP_Common.options.network; CAP_Common.options.network.read; CAP_Common.options.network.Update; CAP_Common.update.manual; CAP_Continuity; CAP_Continuity.enable; CAP_Continuity.enable.admin; CAP_Continuity.enable.Auto; CAP_Continuity.mailbox; CAP_Continuity.mailbox.ReceivedItems; CAP_Continuity.mailbox.SentItems; CAP_Continuity.monitor; CAP_Continuity.monitor.admin; CAP_Continuity.monitor.Auto; CAP_Continuity.monitor.user; CAP_Gateway; CAP_Gateway.block; CAP_Gateway.block.address; CAP_Gateway.block.domain; CAP_Gateway.block.ManagedSenders; CAP_Gateway.block.ReportSpam; CAP_Gateway.OnHoldItems; CAP_Gateway.OnHoldItems.block; CAP_Gateway.OnHoldItems.moderated; CAP_Gateway.OnHoldItems.personal; CAP_Gateway.OnHoldItems.release; CAP_Gateway.track; CAP_Gateway.transport; CAP_Gateway.transport.attachments; CAP_Gateway.transport.attachments.convert; CAP_Gateway.transport.attachments.metadata; CAP_Gateway.transport.attachments.StripLink; CAP_Gateway.transport.CCM; CAP_Gateway.transport.secure; CAP_Gateway.transport.stationery; CAP_Gateway.transport.stationery.None; CAP_Gateway.transport.stationery.Select; CAP_Piits; CAP_Piits.automount; CAP_Piits.Management; DefaultUIFont; Global.AutoUpdate.Enable; Global.AutoUpdate.URL; Global.Feedback.Recipients; Global.Logging.Level; Global.Logging.LogDirectory; Global.Logging.MaxFileSize; Global.Piits.MaxMessagesPerFolder; Global.Service.AccountType; Global.Service.DataCacheSize; Global.Service.InstallDirectory; Global.Service.MaxRolls; Global.Service.Password; Global.Service.Username; Global.Settings.IgnoreLocal; Global.WebProxy.Enable; Global.WebProxy.Password; Global.WebProxy.Type; Global.WebProxy.URL; Global.WebProxy.Username; MimecastInstaller; PLATFORM; Session.Continuity.EndContinuityExchangeAvailable; Session.Continuity.EndContinuityMimecastUnavailable; Session.Continuity.HardFrequency; Session.Continuity.PostDupeDuration; Session.Continuity.PreDupeDuration; Session.Continuity.SoftDuration; Session.Pits.FolderSyncInterval
    Property (S): MsiLogFileLocation = C:\install.log
    Property (S): PackageCode = {6C9809C5-9DBC-4683-AE5F-3E05D53939EA}
    Property (S): ProductState = 1
    Property (S): PRODUCTLANGUAGE = 1033
    Property (S): CURRENTDIRECTORY = C:\
    Property (S): CLIENTUILEVEL = 2
    Property (S): CLIENTPROCESSID = 3672
    Property (S): MsiRestartManagerSessionKey = b9237eca8dffb44583db9105bf61f283
    Property (S): VersionDatabase = 200
    Property (S): MsiSystemRebootPending = 1
    Property (S): VersionMsi = 5.00
    Property (S): VersionNT64 = 601
    Property (S): WindowsBuild = 7601
    Property (S): ServicePackLevel = 1
    Property (S): ServicePackLevelMinor = 0
    Property (S): MsiNTProductType = 1
    Property (S): WindowsFolder = C:\windows\
    Property (S): WindowsVolume = C:\
    Property (S): System64Folder = C:\windows\system32\
    Property (S): SystemFolder = C:\windows\SysWOW64\
    Property (S): RemoteAdminTS = 1
    Property (S): TempFolder = C:\Users\TECH~1.SUP\AppData\Local\Temp\
    Property (S): CommonFilesFolder directory = C:\Program Files (x 86) \Common Files\
    Property (S): ProgramFiles64Folder = C:\Program Files\
    Property (S): CommonFiles64Folder = C:\Program Files\ Files\Fichiers
    Property (S): AppDataFolder = \\gblon-v-fp001\users$\tech.support\Application Data\
    Property (S): FavoritesFolder = \\gblon-v-fp001\users$\tech.support\Favorites\
    Property (S): NetHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network Shortcuts\
    Property (S): PersonalFolder = \\gblon-v-fp001\users$\tech.support\Documents\
    Property (S): PrintHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer Shortcuts\
    Property (S): RecentFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent\
    Property (S): SendToFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo\
    Property (S): TemplateFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates\
    Property (S): CommonAppDataFolder = C:\ProgramData\
    Property (S): LocalAppDataFolder = C:\Users\tech.support\AppData\Local\
    Property (S): MyPicturesFolder = C:\Users\tech.support\Pictures\
    Property (S): AdminToolsFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start administration Tools\
    Property (S): StartupFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start demarrer\programmes\demarrage\
    Property (S): ProgramMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\
    Property (S): StartMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\
    Property (S): DesktopFolder = \\gblon-v-fp001\users$\tech.support\Desktop\
    Property (S): Font = C:\windows\Fonts\
    Property (S): GPTSupport = 1
    Property (S): OLEAdvtSupport = 1
    Property (S): ShellAdvtSupport = 1
    Property (S): MsiAMD64 = 6
    Property (S): Msix64 = 6
    Property (S): Intel = 6
    Property (S): PhysicalMemory = 4027
    Property (S): VirtualMemory = 5339
    Property (S): AdminUser = 1
    Property (S): MsiTrueAdminUser = 1
    Property (S): LogonUser = tech.support
    Property (S): UserSID = S-1-5-21-583907252-2049760794-725345543-5685
    Property (S): UserLanguageID = 2057
    Property (S): ComputerName = OSLLONPC052
    Property (S): SystemLanguageID = 2057
    Property (S): ScreenX = 1024
    Property (S): ScreenY = 768
    Property (S): CaptionHeight = 22
    Property (S): BorderTop = 1
    Property (S): BorderSide = 1
    Property (S): TextHeight = 16
    Property (S): TextInternalLeading = 3
    Property (S): ColorBits = 32
    Property (S): TTCSupport = 1
    Property (S): Time = 10:38:26
    Property (S): Date = 04/09/2013
    Property (S): MsiNetAssemblySupport = 4.0.30319.1
    Property (S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property (S): RedirectedDllSupport = 2
    Property (S): MsiRunningElevated = 1
    Property (S): The privilege = 1
    Property (S): Name of USER = Oriel securities user
    Property (S): COMPANYNAME = Oriel Securities Ltd.
    Property (S): basis of DATA = C:\windows\Installer\14b48052.msi
    Property (S): OriginalDatabase = C:\windows\ccmcache\4\Mimecast4.0.msi
    Property (S): UILevel = 3
    Property (S): ACTION = INSTALL
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    MSI (s) (54:F8) [10:38:26:532]: see clean files/packages, if there
    MSI (s) (54:F8) [10:38:26:532]: MainEngineThread returned 1603
    MSI (s) (C 54:4) [10:38:26:542]: RESTART MANAGER: closed Session.
    MSI (s) (C 54:4) [10:38:26:542]: sequence number number for this installation system restore.
    = Logging stopped: 04/09/2013-10:38:26 =.
    MSI (s) (C 54:4) [10:38:26:542]: strategy user 'DisableRollback' is 0
    MSI (s) (C 54:4) [10:38:26:542]: policy value 'DisableRollback' Machine is 0
    MSI (s) (C 54:4) [10:38:26:542]: meter is incremented to disable the stop. Counter after increment: 0
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    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
    MSI (s) (C 54:4) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
    MSI (s) (C 54:4) [10:38:26:542]: restoration of the environment variables
    MSI (s) (C 54:4) [10:38:26:542]: object to destroy RemoteAPI.
    MSI (s) (54:B8) [10:38:26:542]: end of thread Custom Action Manager.
    MSI (c) (58:88) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
    MSI (c) (58:88) [10:38:26:542]: MainEngineThread returned 1603
    = Recording stopped: 04/09/2013-10:38:26 =.

    Appreciate that any direction. Seems that maybe the MSI package might have broken this machine

    Hi Dan,

    This computer is on a domain network?

    I suggest that post you the question in Mimecast forums for more information support:

    Support community-powered Mimecast

    https://community.Mimecast.com/Mimecast

    Hope this information helps.

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