Outlook Express cannot send and receive mail

Outlook Express
My Outlook Express worked up to the last two days.
This is the pop-up message I get: http://chopperbobby.com/outlook1.jpg
Thank you
Bob Burns

Error 0x800CCC0E = unable to connect to the server
The Socket 10051 error may be an SMTP port is blocked.

Some ISPS prevent their users access to conventional servers SMTP 'outside' using e-mail programs like Outlook, Outlook Express, Eudora, Netscape.

To verify that your ISP is blocking SMTP (port 25) connections, you must Telnet to the SMTP server of the command prompt (DOS prompt):

1. Start-> Run-> enter 'command'-> click on 'ok '.
2. type 'telnet mail.yourdomain.com 25' back guest

In the case you receive the message "Connection refused" or the time-out period, you should contact your provider to demand access to open port 25 in their firewall or proxy. Or ask if they have changed the port number.

I hope this helps.

Marilyn

Tags: Windows

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