Output Designer 5.7 errors - error 1804 could not open configuration file

Hello... Reception of error messages relating to the newly installed Output Designer 5.7.   Installed on the new laptop Win7.

Error # 5903 - you must select a printer before the Save.

Error # 1804 - failed to open the configuration file "... \Config\PDF." INTERNET CONNECTION FIREWALL.

The last error, error # 1804, closes the application.   File does not exist in the path.  Tried to uninstall and reinstall with the same result.

Any help would be greatly appreciated!

Thank you

Elena.

Hi Elena

This is probably caused by the lack of administrator rights on Windows 7. I've seen this problem in my company.

When you install Adobe Output Designer it will be placed in ProgramFiles which corresponds to your C:\Program Files folder.

In the C:\Program Files\Adobe\Output Designer 5.7\Config subfolder, there are several configuration files that control your printer drivers (presentation targets). Depends on what type of user you are in Win 7 you might not have write access to files in this folder. When you can't write to this folder, you can make changes to your printer drivers or install new ones and you're stuck pretty well.

Solution: Create the C:\MyPrograms folder and install Adobe Output Designer here.

Ståle

Tags: Adobe Output Designer

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