Outside callers leaving VM Direct

Currently our customer has a voice mail system (I think its called ExpressMail) which allows callers (vm users and users non - vm) to leave a voice message to any number of voicemail without their phone ringing.

It is important because this allows employees to send voice messages to each other without connecting to their voicemail, also because of non-employees can leave the employees of the company voicemail without ringing their phones.

Is it possible to do this with the unit?

You can do it.

Create a simple CallHandler that allows the extension of numbering (the default).

Record the greeting for this manager who says "establish the extension of the person, followed by # 2".

Point the route on unity point and have unity call this Manager for Express messaging calls. That's all.

During a call to an extension in any unit manager, you can track with Book + 2 (# 2) and the phone will not ring. It will go directly to the users wishes. I use it all the time.

Tags: Cisco Support

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