Over 2 years factory restore, Windows 8 Gateway fails to validate Windows 8 from the bios encrypted

Hi all. For two weeks now, I tried to help a veteran 84-year difficulty his virus infected Office Windows 8 Gateway (Walmart) age of 2 years old.

The poor old man was a PC buyer first time when he bought this PC two years ago & didn't have understand the consequences of not renewing its 60-day trial version antivirus. Therefore after continuing to run his PC online almost two years later, it was badly infected. I went there to help a couple of weeks & he was clearly infected. I installed Malewarebytes, which found more than 2100 malewares & 7 Trojan horses...

I used the factory at the same time restore within Windows 8 boot, & of course, it works but will not validate Windows 8 once it ends. I even tried to clear cmos without result. He can simply read the product ID key encrypted from the UEFI bios.

I could go in another (horrible) story about a third out of the seller of the security assistance Acer references on their site, but in reality what good it would do at this point?

Does anyone have a solution for this?

Thanks in advance for your time, review, & effort!

Kind regards

Frank

I would try to use the Microsoft phone activation before installing windows 7 (it must define Roop, disable startup secure, sometimes you need to update your BIOS too to have the option of CSM)

Press Office windows 8:

the Windows logo key + r

type

slui.exe 4

Press enter

Choose to activate by phone and follow the instructions on the screen.

Tags: Acer Software

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