package Windows install

I tried to download quick time and whenever I get an error message come up like this

There is a problem with this windows package install. A program required for this install to complete could not be run. Contact your provider to support personal or package.

Help, please!

coolbabe843,
Thanks for posting on the Microsoft Answers community forum.

There are several possibilities for this kind of error.

Try to run the Windows installed Cleanup utility first, which you can download here:
http://support.Microsoft.com/kb/290301

If that does not resolve the problem, try to run the System File Checker:
To run the System File Checker tool, follow these steps:
Click Start and type cmd in the box start the search.
Right click on cmd in the list programs, and then click Run as administrator.
If you are prompted for an administrator password or a confirmation, type your password or click on continue
At the command prompt, type the following line and press ENTER:
sfc/scannow
When the analysis is complete, test to see if the problem you are experiencing is resolved.

If this does not work, you will need to contact the Apple support since QuickTime is a program from Apple and they would need to tell you what are the system requirements are for their software.

Let us know if we can provide additional assistance.
Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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