Paid to renew my cloud creative membership but still no access to InDesign?
I paid my membership. I received an invoice that said I paid $8 (which is low given each monthly subscription I paid in the not was about $ 32?). But when I try to open InDesign on my computer it says that my subscription has expired. When I try to reactivate my membership again, he said only: payment details of the update, which I do it, and then nothing happens. I don't really know whats going on? Help, please
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
-
Hello, I just pay for membership on the cloud creative adobe but I see that I have only a trial for the programs download, do I have to buy each program separately?
Hello Maria,.
As I checked the details of your account with the e-mail given on the forums you bought subscription Creative Cloud STE and if it is to give you the trial please follow the steps listed below:
Connect and disconnect activate Cloud Creative applications
It will be useful.
Concerning
Bianka Attre
-
I bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy.
Serialize Lightroom trial to activate like Lightroom 6 CC
https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html
-
I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?
Mylenium
-
I need to reinstall the cloud creative app, but all I can find is the trial version.
I need to reinstall the cloud creative app, but all I can find is the trial version. Help!
Hello
You can download the installer for the creative cloud from the link below:
Using creative cloud | Creative cloud to desktop
One time installed, log in with your Adobe ID trial error, please check the help below document:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
Kind regards
Sheena
-
I am subscriber cloud creative adobe, but I tried to download photoshop CC but apparently I have a beta version how I can remove the beta version
See if the following helps you (for CS6 it's might still be valid):
-
I bought a membership, but still show me signs of the trial
I bought a membership, but still show me signs of the trial.
Where I am able to get the serial number? Abobe company will send me an email?
Please try to log in & out of the CC desktop application to activate. Connect and disconnect activate Cloud Creative applications
It should work.
Concerning
Stéphane
-
I paid for the student package last year, but it won't download indesign or photoshop? It says trial has expired! What should I do?
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
-
My OS is Vista Business and I'm on Firefox version 8. I'm using the Google toolbar and I have an icon for bookmarks, but when I click on it a message «Connect to access your favorite Google.» I signed but still cannot access my favorites.
The Google toolbar is not compatible with versions of Firefox beyond Firefox 4. If you override the extension for compatibility is enabled in Firefox 8, which will not work because Google has changed the URL to connect a few months before; who crossed the Google toolbar even further.
-
Renewal of cloud creative question
Hello
Has anyone other faces that I renewed the account creative cloud last Thursday but I can still see all notification e-mail or my license has been updated.
Can someone help me with this.
Thank you
Hello
Please contact support for renewal problems.
Kind regards
Sheena
-
We bought clouds for teams, but still in trial mode
We bought some clouds for teams, but applications are still in trial mode. We have the license confirmation.
What must we do to?
Welcome to the Adobe community.
With Creative CLoud for teams, you must invite users to be part of the team to actually have access to all the products, if the invitations are not sent, then they will use the product as a trial only.
If you are the Admin program, I ask you kindly, connect to the Console of administration at creative.adobe.com and prompts the user who needs to use the subscription.
Kind regards
Michael Sharma
-
I paid the renewal of Adobe connect in November. I never stopped receiving the notice of expiry, and now I get a notice of cancellation of the account!
, I write my supplier in France, MeetingOne. He says it's normal. I wrote to https://adobeformscentral.com/ (sales Contact Adobe Connect) not to give me an answer. Please, what can I do else?
Sure. Glad to be of assistance.
What I am told internally, "order is now filled and has adjusted accordingly. " " I sent an email to the customer informing them of the above and await his response."
I hope you received the email from Adobe and the account should now work. Let us know, if it isn't.
-
Subscription of DPS cloud creative membership vs Professional Edition
Hello
After having read the buying guide and going through many of the previous discussions in the forum, I just need to confirm a number of points
1. with Creative Cloud membership - I can publish unlimited exemplary apps without any extra cost, is this correct?
2 lets assume that after a year of creative cloud membership, I did not renew (not my intention, but want to know), unique number Apps will remain in the App Store and apps already published has nothing to do with my annual membership. is this correct?
3. for the professional edition, I can create unlimited Apps unique number and unlimited kiosk/kiosk apps, is this correct?
4 allows to assume that with the professional edition, I created 3 kiosk apps (multi problem), specific download packages purchased at the general account? or they are specific to each kiosk application? or am I able to choose between these two options?
1. no additional cost to Adobe. You must always Apple Developer account for $99 / year.
2 correct
3 correct.
4. overall counts and there is no other choice, as far as I know.
Bob
-
Cloud Creative canceled but now cannot open InDesign CS6
I had to use InDesign CC for a client project, so I bought a subscription for 2 months. The subscription is long now, but I can't open my original, owned, CS6. Whenever I try to open it, its says I need a subscription. CS6 is not part of the creative cloud, then I don't understand what could be the issue. Meanwhile, Im needing to do a project for a client and an Im paralyzed.
I just thought of it. For me, the answer was simply you connecting on my Adobe account, which was still running. I then exit the creative cloud application. Now I can open InDesign CS6. Not sure why anyone tell in the older link you just posted. What a big mess CC is, IMO. Thank you.
-
HOW CAN I CANCEL CLOUD CREATIVE MEMBERSHIP? ! ? !
I signed up for the free trial version and decided it wasn't for me. I try to cancel my subscription and get directed to the forum. This is getting ridiculous Adobe. I want to cancel my subscription immediately.
There is no need to cancel a free trial. It will end on its own. You can uninstall it at any time if you wish.
FAQ: How to uninstall creative cloud?
If you have purchased the membership and wish to cancel, please visit this link:
Maybe you are looking for
-
I tried to allow a Web site in NoScript menu, when I must have accidentally pressed something and the bar menu all disappeared. While I was trying to fix it, I managed then to remove NoScript option in the context menu. So now I can't access my NoScr
-
15 - f305dx: microphone and earphone jack?
OK so I have a strange question and do not know if anyone might know this, I noticed that laptop has an audio 3.5 mm headphone jack. I am curios on is taken also helmet a microphone as an all in one Jack? I am looking for a gaming headset and I need
-
Cannot get Satellite Pro L450 - 17L to start
I have a firefighter who bought his TOSHIBA SATELLITE PRO L450 - 17L at the Qatar.On the merits the tag said TOSHIBA EUROPE GMBH I am an AMERICAN with a US POSTAL SHIP ADDRESS AND billing address.WE ARE all TWO IN AFGHANISTAN working as contractors W
-
upgrading processor on SR5110NX
I HAVE a Compaq SR5110NX desktop computer. I want to upgrade the processor. It has an AMD atlon 64 3800 + single core. I would go to a dual core. now, I replaced the 250 watt with a 400 Watt PSU. I upgraded the memory 512 to 4 concerts... DDR2, dual
-
my hp dv-7 has no bluetooth. What I need to add bluetooth
HP laptop Pavilion DV-7: How to upgrade this laptop to take advantage of Bluetooth. I am interested in buying Headphones Wireless for this device. What do I need? Thank you!