We bought clouds for teams, but still in trial mode

Similar Questions

• I just purchased Creative cloud for teams, but I can only download paths. Do I did wrong?

  I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.

  I ordered the wrong thing or should I wait until my credit card has been accepted?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought the CC license but still get trial when updating

  

  Could you please tell me why?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Als

  I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?

  I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Mylenium

• Creative cloud for teams - the only software to test on the second Machine

  I recently bought the creative cloud for my office teams.  Currently, there is only one license, I am the user as well as the administrator of the team.  I could be wrong, but I thought that my license allows for me to install applications on both machines, but any application I am trying to add to my second machine is still in trial mode and pushes me to purchase a new membership of cloud or enter a serial number.

  I tried myself deleting the user, forwarding of the invitation to join the CC for teams, clicked on the link in my email to accept and implement Creative Cloud Desktop on my second machine, ensured that I was signed the account and tried to download Photoshop, Lightroom, and Muse, but can not get out them of test mode.  I tried to update the applications, and I also uninstalled them completely disconnected (e) Creative Cloud, cleaned my browser cache, signed lounging and reinstalled the software, no luck.  I'm always invited to the numbers on my second machine.

  I'm doing something wrong?

  Thank you!

  Sheena, I'm sorry I forgot to mention in my last post that I contact the support, thank you.  That's how I discovered the mistake with the billing address, and so it was assumed that that was the problem, but it turns out that it wasn't.  I managed to find the culprit after learning that my system was not a new one, I thought. He was a former owner who changed the Hosts file some time ago, when they were probably pirated software installed on it.  Cleaned up the entries in the Hosts file and everything works now.

• Creative cloud for teams - second computer will only install as trial version

  Hello

  My company bought Creative Cloud for teams. I use a Mac at work and have installed without any problem there. However, at home, I use a PC (Windows 7) and I tried several times to connect to my creative cloud account and download programs so I can work at home, but every time it loads only programs such as trial versions.

  I tried several troubleshooting options with no luck:

  • Click on the sign in the window of the trial - but he asked me just a serial number which I did of course not.
  • I asked my IT dept work to remove and return my seat invitation, which they did, but it does not solve the issue.
  • I asked my work COMPUTER dept to check with the dealer we bought Creative Cloud for teams to know if there is any restrictions or parameters that used to allow to install on a second computer but they said it should be good.
  • My teammates to work have installed on their Mac home without any problems, there seems to be only a PC problem.
  • I have previously on my computer but uninstalled everything CS6 in the case where this caused the conflict - but it does not solve the problem of CC.
  • I uninstalled and used the Adobe cleaning tool, then reinstalled but it doesn't work - the hearing days still held countdown.
  • I uninstalled again, use a registry cleaning tool (clean base registry, temporary files, files temporary browser etc), used the cleaning tool Adobe (just to make cleaner) and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it. This time, the hearing days returned to 30 (instead of zero). I clicked the "sign" button in, it connect but always requires a serial number.

  I tried contacting Adobe via chat but we told him after that some time I would need to talk to Tech Support. My discussions with the Technical Support Adobe in the past have not been successful, so I thought I would ask the forum as my last-ditch attempt to solve this problem.

  All suggestions welcome.

  Thank you!

  Hello

  Reset the hosts file:

  Windows

  Click Start > run, type % systemroot % \system32\drivers\etc and then press ENTER.

  Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.

  Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.

  Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.

  Save and close the file.

  Mac OS

  Log in as an administrator to change the hosts file in Mac OS.

  In a window of Finder, select go > go to folder.

  Type/etc.

  Select the hosts file and open it.

  Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.

  Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.

  Save and close the file.

  Kind regards

  Romit Sinha

• Creative Suite of Cloud for teams and Single-App license shared on a single account

  Hello

  I'm trying to find a way activate a license for Photoshop CC Single-app (per month) on an account that has two create the Suite of Cloud for teams already in use licenses.

  When I try to load Photoshop CC on the account, he said that the product is already activated - yet when I manage licenses online, the license single-app is not yet activated. How is it possible to activate this license of use? We have already paid for the license (monthly) single-app, but must always be enabled on one of our machines for Photoshop-use only (for the license).

  In addition, support for 'Chat' option does not open anything - he that lists it only as an option again there is no way to really open up a chat window. Pop up blockers and advertising have been disabled too and it still does not load.

  Thank you

  HI Desktops68989499,

  The two Creative teams and photoshop CC cloud are different plans and there will be a conflict while using them.

  In case you want to keep the two, kindly get cancelled Photoshop and purchase on a different ID.

  Please use the link below to contact support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Creative cloud for teams - Illustrator - impossible to find serial number

  Hello. I bought (March 25, 2016) Adobe Creative Cloud for teams with Illustrator (annual membership with monthly payments), but when I looked into products in my accounts Adobe, it's not Illustrator and no serial code, so I can not finish the registration and can only use the trial version. Can you help me with this? Thank you in advance.

  There is no serial numbers for creative cloud subscriptions.

  Help creating cloud / Cloud Creative applications request serial number

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• How to remove a license/seat Creativ-Cloud for teams?

  There someone now how to remove a seat/user of the creative cloud for teams? I have a unused seat and wants to get rid of it.

  It does not seem that Adobe still wants to share this information on the faq. I understand that I must eventually pay anyway, all year

  but really, I don't want to pay for this unused seat for the rest of my life...

  Thanks in advance!

  Hello

  No way to remove it yourself, you must contact the customer and normally they will remove it without any problem.

• Creative cloud for teams (no hidden costs)?

  About the subscription team CC please specify this following:

  (1) is there a certain number of seats allocated to the purchase of the team and if so, how?

  (2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?

  Please clarify as soon as possible because our company is very interested in membership, but we need more clarity on this particular issue.

  Concerning

  S. Phillips

  http://www.Adobe.com/au/products/creativecloud/FAQ.html#CCM-teams

  (1) is there a certain number of seats allocated to the purchase of the team and if so, how?

  No, you pay per seat. Single-seat minimum, maximum is willing to pay for.

  "How creative cloud for teams cost?

  Creative cloud for teams is US$ 69.99 per user, per month (with an annual commitment). Existing CS3 and later people have already bought the Creative Suite software through a volume licensing program can purchase at a price of US $49.99 per month and per user. »

  (2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?

  Same cost per user and per month, regardless of whether they are using 1 app, some applications or applications.

  You pay $69.99 for each seat per month. You can add, remove or reassign the seats of the administration console as required.

  6 seats x $69.99 per month = $419,94 per month

  8 places x $69.99 per month = $559,92 per month

• Possible creative cloud for teams on a MAC and Windows?

  Hi, I use creative cloud for teams on a Mac. Is it possible to use also a 2nd machine with the windows installation? He says that I don't have a Moderno on Windows.

  Thank you!

  Hello

  Your subscription allows you to have facilities on both machines work, then Yes, you can use the software on two machines (but not at the same time).

  You can check: http://www.adobe.com/legal/licenses-terms.html

  I hope this helps!

• I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought adobe for windows, but I think they gave me the keys for mac so am having problem downloading

  I bought adobe for windows, but I think they gave me the keys for mac so am having problem downloading

  Hi wadadar85548349,

  Please contact our service customer to get this fixed number, follow this link Contact Customer Care, sign in using your adobe ID & click on "still need help? Contact us' button.

  Kind regards
  Nicos

• I just bought CC for photography, but I have received no email confirmation and show anything in my order, how long it usually takes?

  Hi, I just bought CC for photography but I have received no email confirmation and nothing shows in my orders after payment Page loading for more than 30 minutes, and the amount was already deducted from my bank account, so I reloaded the page and I checked my orders but still nothing appears

  any idea on this issue?

  Thank you all

  The order number is 9864447459. She is always treated as the authorized payment but has yet to be resolved.

  Concerning

  Baudier