Password management: my password is no longer accepted on my computer
My password is not accepted on my computer, and so I can't connect to my own account or download upgrades. My password has always worked in the past...
Also, I think I have a virus, like any other user accounts log in their account, but the computer soon shut down as a pop up comes up saying:
Run DLLS
Error loading...
The specific module could not be found.
I have all the answers. One possible cause is infection by the virus.
Run a scan completes with the anti-virus program that you have installed. See if he catches something.
If you wish, you can use one or two of the following ways to do virus check. They are free.
1. Windows Live OneCare online safety scanner: http://onecare.live.com/site/en-us/default.htm
2. Malwarebytes: http://www.malwarebytes.org/ Note: make sure get you the "free" version
For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
Tags: Windows
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