Password P6710f Pavilion

My office is currently running Windows 7 Home Premium. He tried downlod updated constantly. He is eventually locked up and told me to restore the original default settings. I made and entered a username and password. Start the computer, the user name is correct, but it does not accept my password. It just says: username or incorrect password. Is there a way to reset the password without a recovery disk?

Farmerras, welcome to the forum.

When you start the computer, begin to press F11 repeatedly to the HP Logo.  This will bring up the "HP Recovery Manager".  You can follow the instructions from there.

If your problem is solved, please click "accept as a Solution.

Tags: HP Desktops

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