Pavilion 15: upgrade the display panel

You have a hardware issue.

I bought a laptop HP Pavilion 15 - HP Pavilion 15 p051sq (ENERGY STAR) (J7U16EA) - last year and he has a very good hardware configuration

Intel® Core™ i5-4210U, 1.7 GHz, 3 MB cache, 2 cores CPU with integrated video Intel HD 4400.

8 GB SDRAM DDR3L, 1600 MHz (1 x 8 GB),

HARD drive: 1 TB 5400 RPM SATA.

LED bright HD BrightView 15.6 "display in maximum resolution of 1366 x 768,

NVIDIA GeForce GT 840 M (2 GB dedicated DDR3).

As you may have noticed, my question is the ugly resolution there is this Panel of HP laptop: led display 15.6 '' HD BrightView to 1366 x 768 max.

Can someone suggest a replacement with higher resolution Panel?

Energy consumption is not an issue here, as the laptop only stays at home in the area.

Alternatively, can anyone suggest how to contact HP by telephone or to recommend a contact HP support, I can call for directions to solve this?

Hi there @CosminT 

Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

I understand that you're looking to replace or update the display on your portable computer. I'm happy to help you with this.

I understand the owner's manual as a reference, because it shows the replacement components supported for the series of laptops.

HP laptop Pavilion 17 Notebook PC HP Pavilion 15 PC - Maintenance and Service Guide

In this guide, you will find the following options available for 15.6 "screens which the third party only has a capacity of higher resolution:

15.6 "HD WLED BrightView (1366 x 768) flat (3.6 mm) SVA (for nontouch SKU only) available for Windows 8.1 and Windows 7


15.6 "HD WLED (1366 x 768) anti-glare flat (3.8 mm) SVA (for touch SKU only)


15.6 "FHD WLED anti-glare (1920 x 1080) slim (3.2 mm) SVA (for both no touch & touch SKU)

Another option would be to use an external monitor with your laptop, as in this case you can use any resolution that display the external supports and the graphic card of your laptop is capable of.

If you want to talk to a support agent, you can call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps.

Tags: Notebooks

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