Pavilion dv6-2155dx: graphics card update

After taking my laptop in a repair store (to explore a possible faulty HDD), they have installed Windows 7 Ultimate (originally I had window 7 Home Premium 64-bit).

Now, I'm running in the error messages on the charts during the installation of games or even playing preloaded games like Solitaire - especially on the accelerator and 3D.

Device Manager says I "Standard VGA adapter".   When I go to the screen resolution > advanced settings, tab troubleshooting shows acceleration to the maximum end of the scale.   Chiptype BTW: Intel Ironlake Mobile 8 8-bit.

The original sticker on the laptop says that it was preloaded with Intel Graphics Media Accelerator 4500MHD.    When I go to Intel, they have drivers GMA by download, but suggest using pilots of specific manufacturers.  When I check for the drivers to support. HP.com they show two graphic drivers for this laptop, NVIDIA and Intel Graphics Media Accelerator (no series #)

I downloaded and installed the version of HP Intel GMA.  Upon restarting, I got a black screen of death after Windows Welcome.   I rebooted in Mode safe mode and restored to an earlier point, so I'm back where I started with the Standard VGA adapter.  (actually tried this twice, same results)

Is the Intel GMA at HP correct it / compatible with the download version?

Do I need to uninstall the VGA Standard before installing the GMA?

Also I notice problems with control of the mouse and the slider: he is nervous and seems to be a hair trigger.  Maybe this related to problems of graphics card?

Any help would be greatly appreciated.

Hi there @vpbob,

Thank you for your answer!

At this point, I would like to start by hardware testing to ensure that the graphics card and the hard drive working properly. If there is no hardware failures than to move on to other steps. If there are questions and missing then it is material that needs to be replaced.

I look online to see if there was anything I could miss out there on the Internet for troubleshooting. I found a forum on the Microsoft Web site that can some assistance.

You can try a factory restore partition, but it may not work. The partition is perhaps already damaged because operating systems have already been switched back. You can order the recovery media and use instead.

Another problem could be that the drivers from the HP website are not installed on your laptop.

When you go into the Device Manager is there one or two graphics drivers?

Do you see unknown devices in Device Manager?

Even if you had taken to repair already and you still experience problems, you can always take the laptop back their and give them all the drivers in the computer correctly for you.

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