Pavilion dv7/Windows 7/How to unlock my password? (Key: 69097804)

Try to log in, I finally receive a blue box with the text Entetr unlock Passwordd(Key:69097804) I try to enter the bios settings by pressing the ESC key several times, but after many attempts, I'm still brough to this message.

You have my: 'unlock the password?

I would greatly appreciate any advice or my code that I have to enter.

I don't know if this is related, but someone called pretending to be with Microsoft told me that they have received a significant volume of from my PC error messages and I would help them by giving them my name of user-id and password.  I told them, well, good luck with that and hung up.

I'm sure that the phone call was just a coincidence.   I had this type of scams in the past.  Sometimes I just tell them to keep and on foot.

The next time they call, I will ask that they call the 'other' my number of phone because my cell phone battery is dying.  I'll give them the number to my local police department or FBI Internet fraud Division.

In any case, I would appreciate your help in this matter.

Thanks in advance.

Hello

Enter: 76995220

Kind regards

DP - K

Tags: Notebooks

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