Pavilion G4: My laptop HP Pavilion series G4 filter black

My laptop HP Pavilion G4 series black screen Out.But when that I plugged into the other external monitor it shows everyting. The laptop not fall out or something like that that the problem would be someone please help

The fan is runningand has so does everything else the only problem is the screen

HI @azhar11,

Welcome to the HP Forums!

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How can I find my model number or product number?

I understand that when you start your laptop screen rest black or white, but if you connect an external monitor it works fine and the functions of the laptop.

Here is a link for HP Notebook PC - troubleshooting an issue in LCD for laptop (Windows 8/8.1, 7)

who will guide you.

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If this provided a resolution, please inform people by choosing the solution provided.

Good luck!

Tags: Notebooks

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