Pavilion laptop: battery recharge

MY computer will not nor recharge the battery when it is plugged.  I did a diagnostic battery test and it passed.  No necessary recalibration.  The computer has only two months.  What should I do?

Try this:
.
Disconnect the AC

Shutdown

Remove the battery

Connect AC

Startup

Open the Device Manager

Click plus the sign (+) next to the category Batteries, all ads in 'Microsoft ACPI Control method battery compatible', then right-click and select uninstall in the dialog "Confirm device uninstall", click OK. (it's ok if you only have 1 of them).

Click the plus (+) sign next to system devices.
The "ACPI fixed features button ' right-click and choose uninstall. In the "Confirm device uninstall" dialog, click OK.

Shutdown

Disconnect the AC

Insert the battery

Connect AC

Startup

Tags: HP Desktops

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