PC does not load kb978338 updates and kb2679255

My laptop keeps trying to download both updates and they keep fail they is kb978338an windows and kb2679255 security update an update for windows vista

and the automatic repair does not work. Antony ideas?

Hello

1 did you changes to the computer before the show?

2. you receive an error message?
3 have you tried This Fix-it?

Method 1:
 
SFC scanner. Analysis (sfc) System File Checker will Windows replace corrupted or missing system files on your computer.
 
Scan sfc enforcement procedure:
a. Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
b. click on continue or provide administrator credentials if prompted.
c. in the type in the following command prompt window and press ENTER:
sfc/scannow
 
Refer to this article for more information:
http://support.Microsoft.com/kb/929833

Method 2:

Put the computer in a clean boot state, download and install the updates and see if that helps.
Download here:
http://www.Microsoft.com/download/en/default.aspx
 
Clean boot: here is the link:
Here is the link:
http://support.Microsoft.com/kb/929135
 
Note: When you're done to diagnose, follow step 7 in the article to start the normal start

Tags: Windows

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