PC don't see my webcam

I have a hp pavilion dv 6815nr laptop
I reinstall the os vista home prem with built-in tools
everything worked fine but my pc do not feel my webcam it is a uv-3ooo livecam microsoft
I installed the drive for the webcam of sit microsoft web
the cam worked for 5 minutes then nothing
whene I open the webcam I have no camera not connected to this computer from reade

Hi izorzen,
 
Am sorry to hear that the webcam has stopped working.
 
First of all I suggest you to check if the webcam is detected in Device Manager, click on start and type devmgmt.msc and press ENTER, you must have the Device Manager on the screen.
 
In the Device Manager windows looking for the webcam, if you see a yellow question mark or a red x on the webcam uninstall it by clicking right on the device and also remove the webcam software and the driver program and features. Unplug the webcam, restart the computer and try to reinstall the driver again and check if it works.
 
Post back for more
 
Best regards, Niranjan | Microsoft Answers Support Engineer

Tags: Windows

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