PCCompanion.exe ordinal not found

Hi all I installed companion pc and now I m getting this error 459 ordinal, in urlmon.dll dynamic I clik ok, then on pc

Companion opens, but it's all white, with the exception of

any help?

the error on my laptop, in the pc at work, that the program works without problem

Tags: Sony Software

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    DavidMCandy suggested the user a list of the URLMON. Dll on the system.  I did as well.  See the file on my Onedrive to

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    First of all lets run a startup repair.

    This hardware test (and other things but we want to test the equipment). To do maintenance on the database and the files used by your two frequent falls (related to how windows manages system files including Windows Update). SFC is also linked to this, so we know that certain parts are working.

    After return from the logs generated.

    Startup Repair

    If your computer has a single operating system installed, repeatedly press the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again. [Correction to start - Help and Support].

    In the Display Options Options Advanced startup, use the arrow keys to highlight repair your computerand press ENTER.

    Select the Startup Repair tool.

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    To access if Windows does not start, in the Advanced Boot Options screen, use the arrow keys to select repair your computerand press ENTER.

    Select command prompt.

    Type

    type C:\Windows\System32\LogFiles\Srt\SrtTrail.txt | more

     

    More details about the error

    To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.
     
    To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.
     
    Start an command prompt (Start - All Programs - Accessories - command prompt) and type
     
    net helpmsg 2
     
    and it will say
     
    The system cannot find the specified file.
     
    Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.

    Also check the cbs.log newspaper. You must follow these steps. You should check at the beginning and end of the troubleshooting. To make life easy, empty the file first, do the update, read the file. Otherwise, there will be tens of thousands of lines to read.

    Look for the lines saying error or failed.

    Run Microsoft Fixit

    Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

    http://support.Microsoft.com/mats/windows_update/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    del %SYSTEMROOT%\Logs\CBS\CBS.log

    Install the update

    Notepad %SYSTEMROOT%\Logs\CBS\CBS.log

    Which helps with Windows Update.

    The system update tool

    Also run the system update readiness tool

    For 32-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

    For 64-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    Repair and defragment the database

    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    SC stop wuauserv
     
    stop bits SC
     
     
    SC stop cryptsvc

    Esentutl.exe/p/o c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

     
    SC start cryptsvc
     

    SC start bits
     
    SC start wuauserv
     
    Difficulty of the Service
     
     
    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the wuauserv_Vista_32.reg.
     
    Reset
     
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    If you get an error message you can copy by do right click in the window, choose the brand, by selecting the text and press Efriendship.
     
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    SC start COMSysApp
    SC config BITS start = demand
    SC start BITS
    start slsvc sc config = auto
    SC start slsvc
    SC config start = auto EventLog
    SC start EventLog


    --

    More details about the error

    To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.
     
    To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.
     
    Start an command prompt (Start - All Programs - Accessories - command prompt) and type
     
    net helpmsg 2
     
    and it will say
     
    The system cannot find the specified file.
     
    Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.

    Also check the cbs.log newspaper. You must follow these steps. You should check at the beginning and end of the troubleshooting. To make life easy, empty the file first, do the update, read the file. Otherwise, there will be tens of thousands of lines to read.

    Look for the lines saying error or failed.

    Run Microsoft Fixit

    Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

    http://support.Microsoft.com/mats/windows_update/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    del %SYSTEMROOT%\Logs\CBS\CBS.log

    Install the update

    Notepad %SYSTEMROOT%\Logs\CBS\CBS.log

    Which helps with Windows Update.

    The system update tool

    Also run the system update readiness tool

    For 32-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

    For 64-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    Repair and defragment the database

    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    SC stop wuauserv
     
    stop bits SC
     
     
    SC stop cryptsvc

    Esentutl.exe/p/o c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

     
    SC start cryptsvc
     

    SC start bits
     
    SC start wuauserv
     

    Difficulty of the Service
     
     
    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the wuauserv_Vista_32.reg.
     
    Reset
     
    Click Start - All Programs - Accessories - right on command prompt and choose Run as administrator. Type (or copy the lines below and a blank line under and right click in the command prompt window and select Paste). This will start the dependent services in the correct order.
     
    If you get an error message you can copy by do right click in the window, choose the brand, by selecting the text and press Efriendship.
     
    SC start DCOMLaunch
    SC start RpcSs
    start wuauserv sc config = auto
    SC start wuauserv
    departure from trustedinstaller sc config = request
    SC start trustedinstaller
    SC config COMSysApp start = demand
    SC start COMSysApp
    SC config BITS start = demand
    SC start BITS
    start slsvc sc config = auto
    SC start slsvc
    SC config start = auto EventLog
    SC start EventLog


    --

    More details about the error

    To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.
     
    To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.
     
    Start an command prompt (Start - All Programs - Accessories - command prompt) and type
     
    net helpmsg 2
     
    and it will say
     
    The system cannot find the specified file.
     
    Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.

    Also check the cbs.log newspaper. You must follow these steps. You should check at the beginning and end of the troubleshooting. To make life easy, empty the file first, do the update, read the file. Otherwise, there will be tens of thousands of lines to read.

    Look for the lines saying error or failed.

    Run Microsoft Fixit

    Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

    http://support.Microsoft.com/mats/windows_update/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    del %SYSTEMROOT%\Logs\CBS\CBS.log

    Install the update

    Notepad %SYSTEMROOT%\Logs\CBS\CBS.log

    Which helps with Windows Update.

    The system update tool

    Also run the system update readiness tool

    For 32-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

    For 64-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    Repair and defragment the database

    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    SC stop wuauserv
     
    stop bits SC
     
     
    SC stop cryptsvc

    Esentutl.exe/p/o c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

     
    SC start cryptsvc
     

    SC start bits
     
    SC start wuauserv
     

    Difficulty of the Service
     
     
    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the wuauserv_Vista_32.reg.
     
    Reset
     
    Click Start - All Programs - Accessories - right on command prompt and choose Run as administrator. Type (or copy the lines below and a blank line under and right click in the command prompt window and select Paste). This will start the dependent services in the correct order.
     
    If you get an error message you can copy by do right click in the window, choose the brand, by selecting the text and press Efriendship.
     
    SC start DCOMLaunch
    SC start RpcSs
    start wuauserv sc config = auto
    SC start wuauserv
    departure from trustedinstaller sc config = request
    SC start trustedinstaller
    SC config COMSysApp start = demand
    SC start COMSysApp
    SC config BITS start = demand
    SC start BITS
    start slsvc sc config = auto
    SC start slsvc
    SC config start = auto EventLog
    SC start EventLog


    --

    More details about the error

    To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.
     
    To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.
     
    Start an command prompt (Start - All Programs - Accessories - command prompt) and type
     
    net helpmsg 2
     
    and it will say
     
    The system cannot find the specified file.
     
    Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.

    Also check the cbs.log newspaper. You must follow these steps. You should check at the beginning and end of the troubleshooting. To make life easy, empty the file first, do the update, read the file. Otherwise, there will be tens of thousands of lines to read.

    Look for the lines saying error or failed.

    Run Microsoft Fixit

    Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

    http://support.Microsoft.com/mats/windows_update/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    del %SYSTEMROOT%\Logs\CBS\CBS.log

    Install the update

    Notepad %SYSTEMROOT%\Logs\CBS\CBS.log

    Which helps with Windows Update.

    The system update tool

    Also run the system update readiness tool

    For 32-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

    For 64-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    Repair and defragment the database

    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    SC stop wuauserv
     
    stop bits SC
     
     
    SC stop cryptsvc

    Esentutl.exe/p/o c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

    Esentutl.exe/p/o c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

    Esentutl.exe /d c:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

     
    SC start cryptsvc
     

    SC start bits
     
    SC start wuauserv
     

    Difficulty of the Service
     
     
    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the wuauserv_Vista_32.reg.
     
    Reset
     
    Click Start - All Programs - Accessories - right on command prompt and choose Run as administrator. Type (or copy the lines below and a blank line under and right click in the command prompt window and select Paste). This will start the dependent services in the correct order.
     
    If you get an error message you can copy by do right click in the window, choose the brand, by selecting the text and press Efriendship.
     
    SC start DCOMLaunch
    SC start RpcSs
    start wuauserv sc config = auto
    SC start wuauserv
    departure from trustedinstaller sc config = request
    SC start trustedinstaller
    SC config COMSysApp start = demand
    SC start COMSysApp
    SC config BITS start = demand
    SC start BITS
    start slsvc sc config = auto
    SC start slsvc
    SC config start = auto EventLog
    SC start EventLog


    --
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    QUESTIONS OR COMMENTS
    Message: XP on startup, I get a message this file C:\Documents and Settings\user\eyv.exe is not found. I can't find what program calls this file. A computer search found the following instructions in the file named setupapi.txt under C. Windows.

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    QUESTIONS OR COMMENTS
    Message: XP on startup, I get a message this file C:\Documents and Settings\user\eyv.exe is not found. I can't find what program calls this file. A computer search found the following instructions in the file named setupapi.txt under C. Windows.

    2011-01-03 08:11:30 1464.596]
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    #W383 'certclas. PNF"migrates: PNF language = 0409, Thread = 1 c 09.
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    # 199 Executing "C:\WINDOWS\explorer.exe" with command line: explorer.exe 'C:\Documents and Settings\User\eyv.exe '.
    #W383 "FONTS. PNF"migrates: PNF language = 0409, Thread = 1 c 09.

    It seems that explorer is looking for info on commissioning.

    "EYV" seems to be part of a known Trojan virus.  Messages like the one you usually arise when your antivirus application or any other anti-malware partially removed the malware, but left in place the room calling the main malware.

    You may be able to find that trying to launch eyv.exe when connecting using Autoruns .  There is a lot of information presented in Autoruns; focus on the 'Connection' tab

    I suggest that you scan your computer with these tools free anti-malware:

    MalwareBytes Anti-Malware

    SUPERAntiSpyware

    eSet Online Antivirus Scanner (Read the FAQ)

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