PDF to Word doc does not
I have a subscription that is good until 09/03/16 and I can not get my pdf file to convert. The convert button is gray and he tells me to subscribe. I'm already logged in.
Hi lisar49305227 ,
Please try to export PDFs using the browser by going to this link: https://cloud.acrobat.com/exportpdf by logging in with your Adobe ID
Also, there could be a possibility that the e-mail address where you are connected is incorrect.
Please check that the email address is recommended.
Let us know if that helps.
Concerning
Sarojini
Tags: Acrobat
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