HP Envy 17: portable lockout... can't login to my account using the login screen
This is a brand new HP Envy, I had nothing but software problems, first windows 10 which he is responsible with and now this.
This morning, HP has uploaded a new bios update. After a reboot in the name of account in the form it does not accept my password. There is no place for a PIN or fingerprint sigon either, only the password. I know that it is the correct password because I wrote it down.
I'm stuck on the computer. With the help of a computer laptop back to write this.
Please HELP, I use this for a home business.
Since it is a Windows password, I'll give you the same suggestion that Microsoft and HP are likely to give you.
Remove the hard drive and put it in a drive enclosure hard usb.
Connect it to another PC of Windows and copy all the important files on an external storage device.
Once this is done, you can use the recovery media that you must have created by now to find your laptop to the factory delivered State in which it was when you removed from the box.
Once you have done this, you should make sure that the HP download options are on install only when you want. Alternatively, you can stop Windows 10 update if you wish. This should prevent your being in this situation once again.
HP didn't download anything on your PC. You allowed the download occurs allowing the setting to be "automatically download and install updates". In other words, as you now know, not always such a great idea.
Tags: Notebooks
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