Pe11 adds a video (.) MOV) to a project, but a generic error?

I'm new to elements 11 first and I am trying to add a video (.) MOV) to a project but I get a generic error?  Have tried several times with the same failed result.  Any ideas?

ElwoodPQuatro

Please visit the Apple website and install the latest version of QuickTime.

http://www.Apple.com/QuickTime/Download/

I installed it on Windows 7 64-bit and 64-bit Windows 8. It's what you want.

QuickTime is required for your Premiere Elements.

Get QuickTime installed should clear a lot of problems.

Make sure that you are set as Run As Administrator or run Premiere Elements from a user with the privileges of the administrator account. Right click on the desktop icon of Premiere Elements, select Run As Administrator.

After addressing these 2 key points, we'll talk about these .mov with about 5 GB file sizes.

Thank you. Looks like solvable problems.

RTA

Tags: Premiere

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