People cannot hear me when I call the iPhone 6

Hi all

When I call people from my iPhone 6 they heard me not talk at all.

If I put the phone on speaker, they can hear me and I can record and playback voice memos with no problems at all.  I tried both a hard and soft reset which none has solved the problem.  I removed the cover and tried to call someone without him, but the problem still happens so this isn't my case interfering with the microphone.

Anyone have an idea what might happen?  Would it be a problem with iOS 9.3.4 because the problem only happened since I updated to it AFAIK (though this could just be a coincidence)?

Thank you very much!!

Get help with microphones on iPhone, iPad and iPod touch - Apple Support -> check this. If the problem still persists let me know

Tags: iPhone

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    Wen

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