«Photo & Imaging Software»

Error message popped up when I tried to scan telling me I have to re - install above. But I have no idea how to get it.  Although I've sifted through HP web.

OK, the next step would be to "scrub" all the current printer software and "start over". To do this, see the instructions below:

1. click the Start button and type %temp% enforcement

2. Locate and open a folder beginning with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://get.Adobe.com/flashplayer/

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-47754-2&cc=us&DLC=en&LC=en&OS=2093&product=1119598&sw_lang=

10. run the download to reinstall the printer

Let me know how it goes.

Tags: HP Printers

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