Firefox crashes on startup - going straight to the Crash Reporter

Firefox started crashing on startup today ' hui - goes directly to the Crash Reporter. Does not correctly send the accident report. Firefox in safe mode does not help. Tried to uninstall followed by clean install, no change. Tried to clean the installation of an earlier version 41, 0 - no change.

Just before what happened got an opinion on Norton Toolbar, and I chose not to activate it.

Have also tried to turn Norton turned off before reinstalling - no change. Also said Norton to ignore xul.dll, which sometimes he puts in quarantine during updates (detection of false suspects cloud 9).

The later saved report of June so probably isn't relevant. Here's what the Crash report attempts to send:

AvailablePageFile: 3647537152
AvailablePhysicalMemory: 916017152
AvailableVirtualMemory: 2042167296
BlockedDllList:
BlocklistInitFailed: 1
BreakpadReserveAddress: 268566528
BreakpadReserveSize: 67108864
BuildID: 20150917150946
CrashTime: 1443810798
E-mail: [email protected]
InstallTime: 1442945265
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: press release
Safe mode: 0
SecondsSinceLastCrash: 472
StartupTime: 1443810797
SystemMemoryUsePercentage: 57
Ramjet: 1
TotalPageFile: 5206085632
TotalPhysicalMemory: 2146148352
TotalVirtualMemory: 2147352576
URL:
User32BeforeBlocklist: 1
Seller: Mozilla
Version: 41.0

This report also contains technical information about the State of the application when it crashed.

Hmm, Yes, incident reports are old now.

As long as I can guess, I note something that is coming a lot lately: If you use Norton Security software, it seems to be a serious boot problem crash if you also have a program called Freecorder from Applian Technologies. If you find Freecorder in your Start menu > all programs or in your control panel, uninstall a program, and it is not crucial to keep it, please try to delete it. You have to maybe stop and restart Windows to make sure that it is completely disabled.

Tags: Firefox

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