Photoshop 2015.5 CC crashing after launch

Similar Questions

• After the update, CC of Photoshop crashes after launch and can not be used. How can I fix it?

  After the update, CC of Photoshop crashes after launch and can not be used. How can I fix it?

  Please try the steps listed in the following Help article.

  http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately- launch.html

  If is not working then try to reset the preferences of the Photoshop CC application.

  Please check http://helpx.adobe.com/photoshop/kb/preference-file-functions-names-locations.html to reset the Photoshop preferences.

• Adobe Flash CC; crashes after launch

  Hello, I just installed Flash CC, and when I go to start it, the apers sreen spash and said "first release of files loading" (the last thing he says is "space of the building work"), or some thing like that, then my screen flashes and nothing happens.  I did fing that the Flash.exe process running, but nothing happens...

  I tried this:

  http://helpx.Adobe.com/Photoshop/KB/CC-applications-crash-immediately-launch.html

  And I reinstalled once.  My other aplications CC Adobe works very well, but this one:{{class=fontblue}}

  Can anyone help?

  RESOLVED:

  So I finally went to the customer, and they advised me to install Flash CC in the default Administrator account (http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista /)

  But before I uninstalled it, I wanted to see if she was going to start there and he did, which led me to the conclusion that some of the user to Flash CC files were bad, so I deleted this folder:

  C:\Users\Luke\AppData\Local\Adobe\Flash CC

  and now it works fine

  :}

• PS 2015.5 crashes after launching on MAC

  Hello

  After the update to 2015 PS on MAC Pro OS x 10.11 each time after launch showing the screen disappear from the screen PS must be the force altogether. Start again everything is OK. It happens every time. OSX and PS up to date. Any help please?

  Hi gyorgyr,

  Please reset the Photoshop preferences and check if that helps.

  To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

  In addition, an update is available for Mac OS 10.12 (Sierra)

  Kind regards

  Mohit

• Photoshop 2015.1.1 crashes on closing

  Dear support,

  I have a problem with Photoshop 2015.1.1

  When I close the PS appears an error in the application crash.

  How AI that can solve?

  below you can see the error

  Firma problema:

  Problem event name: APPCRASH

  Application name: Photoshop.exe

  Application version: 16.1.1.327

  Application timestamp: 5667fb90

  Nome modulo con if: vnchooks.dll

  Versione modulo con if: 1.1.0.0

  Timestamp modulo con if: 525ad4cf

  Exception code: c0000005

  Offset exception: 0000000000001df2

  SO version: 6.1.7601.2.1.0.256.48

  Locali impostazioni ID: 1040

  Additional information 1: 219f

  Further information 2: 219f04e01614e3e3d81be2b5f6ceacef

  More information 3:0725

  More information 4: 07254330e1126711d4079460daf51e04

  Leggere informativa sulla privacy online:

  http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0410

  SE informativa sulla privacy online no e disponibile, quella leggere offline:

  C:\windows\system32\it-IT\erofflps.txt

  I try to add sniffer.exe and Photoshop.exe on 3d Nvidia preferences option (I have a NVIDIA QUADRO K4000)

  I try to rename the libraylookupfile

  I try to remove all the PSP on CC Photoshop C:\Users\Username\AppData\Roaming\Adobe\Adobe 2015\Adobe Photoshop CC 2015 Settings file

  but the problem is still

  Please, you have any other suggestions?

  Thank you very much

  Concerning

  Davide

  Sorry, I found the solution

  It's the fault of UltraVNC, when I am connected to this pc, photoshop crashes when closing... If there is no VNC connection PS works fine.

  I hope that this post will be useful for someone.

  Concerning

  Davide

• CS2 Se crashes after launch

  Hello

  My Photoshop CS2 has been crashing shortly after I open it. It is usually not more then a minute after.

  I don't know where to start looking to find where the problem is, but the copied below crash report. Any help would be appreciated!

  Process: Adobe Photoshop CS2 [587]

  Path: / Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2

  ID: com.adobe.Photoshop

  Version: 9.0.2 (9.0.2x312 [20060822.902x312 02:00 break] 9.0.2x311) (9.0.2)

  Code type: PPC (translated)

  Parent process: launchd [69]

  Interval since last report: 571 sec

  Crashes since last report: 1

  Per-App interval since last report: sec 95

  Per-App crashes since last report: 1

  Time/date: 2011-09-23 14:38:14.512-0400

  OS version: Mac OS X 10.5.8 (9L31a)

  Report Version: 6

  Anonymous UUID: 765CF9A2-9F7C-4CB9-AB7D-C5F5C90D097E

  Exception type: EXC_BAD_ACCESS (SIGBUS)

  Exception codes: KERN_PROTECTION_FAILURE at 0 x 0000000000000000

  Crashed thread: 0

  Thread 0 crashed:

  definition of 0 0xb8000000 + 771720 0xb80bc688

  1 translate 0xb80b7007 0xb8000000 + 749575

  2 translate 0xb80d49c0 0xb8000000 + 870848

  3 translate 0xb813d75f spin_lock_wrapper + 4259

  4 translate 0xb8011b64 0xb8000000 + 72548

  Thread 1:

  0   ???                                     0x800bc266 0 + 2148254310

  1   ???                                     0x800c3a5c 0 + 2148285020

  2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886

  3   ???                                     0x800ed155 0 + 2148454741

  4   ???                                     0x800ed012 0 + 2148454418

  Thread 2:

  definition of 0 0xb81529ef spin_lock_wrapper + 90931

  1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935

  2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118

  3 translate 0xb80dfb0b 0xb8000000 + 916235

  4   ???                                     0x812cbac6 0 + 2167192262

  3 wire:

  definition of 0 spin_lock_wrapper + 90535 0xb8152863

  1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281

  2 translate 0xb80dfb0b 0xb8000000 + 916235

  3   ???                                     0x81d7e99a 0 + 2178410906

  Thread 4:

  definition of 0 spin_lock_wrapper + 90535 0xb8152863

  1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281

  2 translate 0xb80dfb0b 0xb8000000 + 916235

  3   ???                                     0x81d7e99a 0 + 2178410906

  Wire 5:

  definition of 0 0xb815289e spin_lock_wrapper + 90594

  1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547

  2 translate 0xb80dfb0b 0xb8000000 + 916235

  3   ???                                     0x81f576ca 0 + 2180347594

  Line 6:

  definition of 0 0xb81529ef spin_lock_wrapper + 90931

  1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935

  2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118

  3 translate 0xb80dfb0b 0xb8000000 + 916235

  4   ???                                     0x812cbac6 0 + 2167192262

  Thread 0 crashed with X 86 Thread State (32-bit):

  EAX: 0 x 00000000 ebx: 0xb80b6c78 ecx: 00000000 edx 0 x: 0x00000000

  EDI: 0x8030be88 esi: 0x8080d180 ebp: 0xb7fffa08 esp: 0xb7fffa00

  SS: 0x0000001f efl: 0 x 00010246 eip: 0xb80bc688 cs: 0 x 00000017

  DS: 0x0000001f are: 0x0000001f fs: 0 x 00000000 gs: 0 x 00000037

  CR2: 0x00000000

  Binary images:

  0xb8000000 - 0xb81d7fe7 translate? (???) / usr/libexec/o/translate

  Translated Code information:

  Version of Rosetta: 21.03

  Args: / Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2-psn_0_360536

  Exception: EXC_BAD_ACCESS (0x0001)

  Full screen: enabled

  Thread 0: (0xb011ce24, 0xb8152863)

  0x94a3779c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: + 40 _MPWaitOnSemaphore

  0x1983c428: / applications/Adobe Photoshop CS2 / Plug - Ins / Extensions / Multiprocessor Support.plugin/Contents/MacOS/MultiProcessor Support: + 64 ThreadFunction(void*)

  0x94a23388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _PrivateMPEntryPoint + 80

  0x90e581d4: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

  0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

  PPC Thread State

  srr0: 0 x 00000000 srr1: 0 x 00000000 vrsave: 0x00000000

  CR: 0xXXXXXXXX x: 0 x 20000000 lr: 0x94a377e0 ctr: 0x90dc7240

  R00: 0xffffffda r01: 0xf0101da0 r02: r03 0x17af2800: 0 x 00005507

  R04: 0x7fffffff r05: 0 x 00000000 r06: 0 x 00000000 r07: 0x00000000

  R08: 0x289f6017 r09: 0x25e7b920 r10: 0x289f600f r11: 0xa01cea78

  R12: 0x90dc7240 r13: 0 x 00000000 r14: 0 x 00000000 r15: 0x00000000

  R16: 0 x 00000000 A17: 0 x 00000000 r18: 0 x 00000000 r19: 0x00000000

  R20: 0 x 00000000 r21: 0 x 00000000 r22: 0 x 00000000 r23: 0x00000000

  R24: 0 x 00000000 r25: 0 x 00000000 r26: 0 x 00000000 r27: 0x1983c3fc

  R28: 0 x 80000000 r29: 0x7fffffff r30: 0 x 00000000 r31: 0x94a37780

  Thread 1: (0xb02a283c, 0xb81529ef)

  0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

  0x1a5acf30: no symbol

  0x90e581d4: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

  PPC Thread State

  srr0: 0 x 00000000 srr1: 0 x 00000000 vrsave: 0x00000000

  CR: 0xXXXXXXXX x: 0 x 00000000 lr: 0x90dce100 ctr: 0x90dc71d0

  R00: 0xffffffe1 r01: 0xf0284d00 r02: r03 0x1a5ae130: 0x03fd4a00

  R04: 0 x 00000002 r05: 0 x 00000000 r06: r07 0x0 00002000: x 00008507

  R08: r09 0 x 00000014: 0 x 00000000 r10: 0x91aeecd8 r11: 0xa01ce68c

  R12: 0x90dc71d0 r13: 0 x 00000000 r14: 0 x 00000000 r15: 0x00000000

  R16: 0 x 00000000 A17: 0 x 00000000 r18: 0 x 00000000 r19: 0x00000000

  R20: 0 x 00000000 r21: 0 x 00000000 r22: 0 x 00000000 r23: 0x00000000

  R24: 0x03fd4a00 A25: 0 x 00002000 r26: r27 0x0 00008507: x 00000014

  R28: 0 x 00000000 r29: 0 x 00000002 r30: 0 x 00000002 r31: 0x1a5acd20

  Thread 2: (0xb019ee24, 0xb8152863)

  0x94a3779c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: + 40 _MPWaitOnSemaphore

  0x018ecf90: @executable_path /... /Frameworks/AdobeACE.Framework/versions/A/AdobeACE: ACESemaphoreList::Wait (unsigned long) + 36

  0x018ed1dc: @executable_path /... /Frameworks/AdobeACE.Framework/versions/A/AdobeACE: ACEMPThread::Task() + 76

  0x018ecba0: @executable_path /... /Frameworks/AdobeACE.Framework/versions/A/AdobeACE: _TaskGlue + 28

  0x94a23388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _PrivateMPEntryPoint + 80

  0x90e581d4: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

  0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

  PPC Thread State

  srr0: 0 x 00000000 srr1: 0 x 00000000 vrsave: 0x00000000

  CR: 0xXXXXXXXX x: 0 x 00000000 lr: 0x94a377e0 ctr: 0x90dc7240

  R00: 0xffffffda r01: 0xf0182d20 r02: r03 0x1ee5b9c0: 0x00005b03

  R04: 0x7fffffff r05: 0 x 00000000 r06: 0 x 00000000 r07: 0x00000000

  R08: 0 x 00000000 r09: 0x25e7b920 r10: 0 x 00000000 r11: 0xa01cea78

  R12: 0x90dc7240 r13: 0 x 00000000 r14: 0 x 00000000 r15: 0x00000000

  R16: 0 x 00000000 A17: 0 x 00000000 r18: 0 x 00000000 r19: 0x00000000

  R20: 0 x 00000000 r21: 0 x 00000000 r22: 0 x 00000000 r23: 0x00000000

  R24: 0 x 00000000 r25: 0 x 00000000 r26: 0 x 00000000 r27: 0x00000000

  R28: 0 x 00000000 r29: 0x7fffffff r30: 0 x 00000000 r31: 0x94a37780

  Wire 3: Crashed (0xb7fffa00, 0xb80bc688)

  0x0005eae4: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: LookupErrString (short, short, ZString &) + 212008

  0x0001e37c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: DrawableRect(CRect&) + 3260

  0x00332f4c: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: NewObjectBySignature (unsigned long, CStr255 const &) + 26204

  0x00334f58: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: NewObjectBySignature (unsigned long, CStr255 const &) + 34408

  0x00334dc8: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: NewObjectBySignature (unsigned long, CStr255 const &) + 34008

  0 x 00346074: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: SetTextStyle (TextStyle &, short, short, short, CRGBColor const &) + 55560

  0x00334cb4: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: NewObjectBySignature (unsigned long, CStr255 const &) + 33732

  0 x 00800960: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 57972

  0 x 00800804: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 57624

  0 x 00800804: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 57624

  0 x 00800804: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 57624

  0 x 00800804: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 57624

  0 x 00800684: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 57240

  0 x 00800438: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 56652

  0x0080b198: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: MacAppAlert (short, unsigned char (*) (OpaqueDialogPtr *, * EventRecord, short *)) + 30160

  0x0083b8a4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: PercentageWindowVisible(TWindow*) + 18364

  0x00802bd8: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 66796

  0x007ef0f4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: InitUPrinting() + 381944

  0x00064a18: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: LookupErrString (short, short, ZString &) + 236380

  0x007eaa2c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: InitUPrinting() + 363824

  0x00838bb8: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: PercentageWindowVisible(TWindow*) + 6864

  0x007f1d1c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: InitUPrinting() + 393248

  0 x 00003858: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: dyld_stub_binding_helper + 1288

  0 x 00003530: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: dyld_stub_binding_helper + 480

  0x000032c4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ___code_start__ + 512

  0x000030f4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 48 ___code_start__

  0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

  PPC Thread State

  srr0: 0 x 00000000 srr1: 0 x 00000000 vrsave: 0x00000000

  CR: 0xXXXXXXXX x: 0 x 20000000 lr: 0x0005ebdc ctr: 0x8006001c

  R00: 0 x 00000000 r01: 0xbfffe370 r02: 0 x 00000001 r03: 0x299cab40

  R04: 0x18b0531c r05: 0 x 00000000 r06: 0 x 00000000 r07: 0x00000001

  R08: 0x27dfc080 r09: 0x00af24f0 r10: 0x0368500c r11: 0xa085e8ac

  R12: 0x8006001c r13: 0 x 00000000 r14: 0 x 00000000 r15: 0x00000000

  R16: 0 x 00000000 A17: 0 x 00000000 r18: 0 x 00000000 r19: 0x00000000

  R20: 0 x 00000000 r21: 0 x 00000000 r22: 0 x 00000000 r23: 0x17ae6700

  R24: 0x212ed6c0 r25: 0x212ed180 r26: r27 0xbfffe818: 0x0368a694

  R28: 0 x 00000000 r29: 0x27d47280 r30: r31 0x013ad9c8: 0xbfffe370

  Thread 4: (0xb009a83c, 0xb81529ef)

  0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

  0x94a00fe4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _TS_exception_listener_thread + 112

  0x90e581d4: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

  PPC Thread State

  srr0: 0 x 00000000 srr1: 0 x 00000000 vrsave: 0x00000000

  CR: 0xXXXXXXXX x: 0 x 20000000 lr: 0x90dce100 ctr: 0x90dc71d0

  R00: 0xffffffe1 r01: 0xf0080de0 r02: r03 0xa01cf11c: 0 x 03951800

  R04: 0 x 00000002 r05: 0 x 00000000 r06: r07 0 x 00000054: 0x0000522b

  R08: 0 x 00000000 r09: 0 x 00000000 r10: 0 x 00000000 r11: 0xa01ce68c

  R12: 0x90dc71d0 r13: 0 x 00000000 r14: 0 x 00000000 r15: 0x00000000

  R16: 0 x 00000000 A17: 0 x 00000000 r18: 0 x 00000000 r19: 0x00000000

  R20: 0 x 00000000 r21: 0 x 00000000 r22: 0 x 00000000 r23: 0x00000000

  R24: 0 x 03951800 r25: 0 x 00000054 r26: r27 0x0000522b: 0x00000000

  R28: 0 x 00000000 r29: 0 x 00000002 r30: 0 x 00000002 r31: 0x94a00f7c

  Wire 5: (0xb0220e20, 0xb815289e)

  0x90e0a338: /usr/lib/libSystem.B.dylib: __pthread_cond_wait + 1260

  0x94a03944: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: + 244 _TSWaitOnConditionTimedRelative

  0x94a03718: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _TSWaitOnSemaphoreCommon + 432

  0x94a033dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: AsyncFileThread(void*) + 68

  0x90e581d4: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

  0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

  PPC Thread State

  srr0: 0 x 00000000 srr1: 0 x 00000000 vrsave: 0x00000000

  CR: 0xXXXXXXXX x: 0 x 20000000 lr: 0x90e0a378 ctr: 0x90dc7250

  R00: 0xffffffd9 r01: 0xf0203cb0 r02: r03 0xa01c953c: 0x00005f03

  R04: 0 x 00006103 r05: r06 0x0000003c: 0 x 00000000 r07: 0x00000000

  R08: 0 x 00001000 r09: 0 x 00000001 r10: 0xf0203e68 r11: 0xa01cea74

  R12: 0x90dc7250 r13: 0 x 00000000 r14: 0 x 00000000 r15: 0x00000000

  R16: 0 x 00000000 A17: 0 x 00000000 r18: 0 x 00000000 r19: 0x00000000

  R20: 0 x 00000000 r21: 0x94ae3570 r22: 0x94ae3570 r23: 0x00000000

  R24: 0 x 00000000 r25: 0 x 00000001 r26: r27 0xf0203e68: 0xa01c9e60

  R28: 0xa0869a4c r29: 0xa01c953c r30: r31 0xa0869a80: 0x90e09e60

  You run the PowerPC code under Rosetta emulation on an Intel machine based.

  Apple has deprecated the Rosetta emulator and withdrew from 10,7.

  Apple was not fixed bugs in Rosetta for a while now.

  Short version: you must upgrade to a native version of Photoshop Intel on this machine.

• Photoshop CC 2015.5 crashes after launch - Win8.1

  Just upgraded to 2015.5. After 1 second OS says Photoshop has stopped working and was closed. Uninstalled and reinstalled made no difference. All other apps improved (Organization, prelude, AE, etc) everything works fine.

  Is there something that I should be done to fix this, please?

  Thank you.

  Paul.

  I confirmed that renaming this dll is preventing Photoshop

  to come. I repeated the exercise several times now. However,.

  This dll is used by Mozilla Waterfox, which I use a lot. And I have

  found that Waterfox has now stopped working. So there. Looks like that

  until Mozilla or Adobe make changes, I have to remember to rename

  the dll when I launch Photoshop. Back to the good old days!

  Paul

• Photoshop CC video driver Crash after AE

  Hello world

  I searched on this problem and found a lot of (old) topic, but anyone have a difficulty of right and no one have the same info maybe I have.

  So my computer is a ultrabook with just the integrated Intel video card HD4400.

  I use Photoshop CC for about a year with no problems.

  But yesterday I installed After Effects CS6 and this happened:

  If I run Photoshop CC using a file (by clicking on a double DSP or use 'open with-> ps' with any file) my driver video start crashing and Ps turn off graphics acceleration.

  

  If I run Photoshop CC by the shortcut (or photoshop.exe) no errors appear and 3D acceleration is available!

  

  After a few tries, I realized there were a few GPU Sniffer stucked in the background using almost all of my CPU.

  

  going on what?

  Thank you

  OK, sorry for the double post, but seems I solved the problem.

  Don't know WHY but

  defining the "sniffer.exe" (64-bit) as "run as administrator" the disappearance of the problem!

  Before that I tried to rename the two sniffer.exe and sniffer.pdb, but photoshop and windows froze, had to hard reboot the machine.

  Thank you

• AE crashes after launch

  Earlier today, while working on a project, after effects CC 2015 crashed. When I tried to reopen the program it expired constantly on the start screen, regardless of which project had to be opened. It expired when I open the program directly as well. After doing some research, it seemed that my hidden authorization files were corrupt. So, I followed the guide on how to use the tool "cleaner creative cloud." I uninstalled ALL my creative programs Cloud (who, later, I discovered was not necessary), has ran the cleaner for all programs and reinstalled After Effects. Now, my problem is the splash screen is no longer expires, but after what looks like a good start, the program opens. I can see that the AfterFX.exe in my processes tab in the Windows, but Windows 7 Task Manager don't not present the application such that it is open somehow. This was a pretty serious key in my workflow today and I would like to get it resolved as soon as possible. Let me know what kind of details, you guys need to the most effective resolution. Thank you!

  Very well. I write here just to update anyone who can find it in the future. After my post on Monday I spent the rest of the week with three engineers in my office on the phone with Support Adobe technique. I must say, Adobe technical support is some of the worst service I have ever experienced. They were not professional, arrogant, rude and refused to listen to the entry from me or engineers at the station. They lost hours and hours of our time and never solved the problem.

  As I have already said, on Friday the tech bypassed the creative cloud Installer and installed a version of After Effects from a trial Installer. This facility, while it is able to open, has been severely unstable. So Monday, I had an engineer taking a peek at my computer. He troubled turned for several hours Monday and Tuesday. Individual tips of previous posts on the Adobe Forums. He cleaned my registry, he wiped my preferences/cache, he ran virus and malware scanning... It has been quite comprehensive in its step by step process. The guy is honestly one of the most intelligent people I know and when even he didn't understand what was wrong on its own we decided to call technical support together in hopes of talking to someone who could worsen the call somewhere with people who did not have the experience in engineering or tools that could help isolate and identify the problem.

  We eventually got team with a wet hot lady who does not appreciate when we informed that the base of your troubleshooting time steps that she had been charged to follow (such as the uninstallation and reinstallation of programs). She spent more than six hours troubleshooting that remote while in our computer. Finally, she said she thought it was a problem with the license and that it would transfer us to license support. I tried to prove to the point that if I can connect my computer to co-workers, there must be a local problem that has to do with the license and I didn't think they would be able to help me with this. At this point, his boss is reached and ignored what she said and continued problems.

  Keep in mind to hurt these shooting sessions were not without pain. As I said earlier the technicians have been rude, bossy and arrogant. They did the engineers much of your time stop and refused to continue to other causes problems until their demands have been met. One of these questions was that the computer is on a domain server. They refused to continue to troubleshoot until the computer has been completely out of the area and made a completely local account on the computer with administrator privileges. It was a major pain and of course did nothing. ... in any case, his manager was absolutely certain it was the anti-virus software, and once again refused to continue in case of a problem until the software has been completely disabled. This, of course, involved contacting company to get them to type the password and get them done, which apparently took forever. Of course, this has not resolved the problem and his boss said he was short of time and need to call me back the next day.

  So, set us up an appointment for him to call the next morning at 11:00. The next day came and there was no phone call. So, I decided to call assistance... after the run around, be transferred to different departments, getting hung up and repeat, I gave up after an hour. A different engineer came and decided to give the last attempt of ti that before disassembling the computer. We tried a few markets we had not tried before and nothing has worked. Then, my colleague signed his Adobe account and, like magic, After Effects loaded without a hitch. No delays or collisions. Then, this had me want of maybe I took advice of the Lady of earlier and communicated with the licenses. Which I did. It was also a terrible experience. In a first time technology has had a hard time understanding why I was contacting him. All I wanted was for him to check my license and confirm, there is no glitch on end of Adobe, or that there is any type of measures it might take to get my license works fine on my computer in case of a problem.

  HE remotes in the first thing he does is to uninstall and After Effects (that I protested because I was running short on time), then it goes on even the first tech site, I contacted went to download a trial version installation program. I tell him that's not going to work. I had done this before with a previous tech. It installs not only a version obsolete of After Effects, but it is also extremely unstable and that it does not solve my problem. He begs me to stay on the line and said that if it does not it will escalate my call. I tell him that I've been back several times. He said that by looking at my file number I never took the scale. At this point, I was pretty upset have not been raised before. I was under the impression that there was a line of public support, a line of corporate support and a legacy support team. And I had been transferred to After Effects support team several times throughout my trials with technical support.

  So, I tell him it will not work then go ahead and give it a shot so it can escalate to me. Keep in mind, I'm short on time and it keeps promising me that it will be less than 10 minutes for the process to occur. I know that this will take longer because I had been there several times and told him so. But despite my protests, he continues to say "10 minutes" at the time wherever he had After Effects uninstalled and reinstalled web version, it had been well over 40 minutes. He gets the web version, and it starts before the start screen. 'Seeing it is all now fixed.' and I said 'no. It's not. "and give him the Conference I gave him before he starts even this process and tell him that this is not the correct version, it is unstable and I want to download it off the web to make it work. He laughs at me and tells me that it is the most recent version and is perfectly well... He's going to the ' check for updates ' and it hangs. "Ooooh this is strange. This custom ' happen. It is perfectly stable. "it reopens After Effects, clicks check again for updates and once more, it crashes. Thus, as he tries to start troubleshooting why it crashes and then I cut him because I was already largely exceeded the time that I had before I needed clock.

  He is absolutely begging me not to hang on him. I tell her, is there nothing more he can do for me. I have gone wrong for almost a week by this point and that there in fact anything that I've not seen before except blatant wasting my time. So he tells me that he can get a new account and transfer the license. I had to tell him. "Okay it sounds like it might work." I'm not super excited to have to make a new account because everything is carefully tied up at work by email, but if it becomes my work programme, again, I'd be happy. Instead of working on me to get a new account and transfer my license continues browse my computer and sees that I am on a domain and then says Oh, 'I see you are on a domain. I think that if you go down to the field and to a local account with administrative privileges that will solve your problems. "It is a shame for me. It was then that I told him thank your for your efforts but you have been of no use to me. You have kept me on the phone by lying to me and continually wasted my time. Of course he is screaming "no!" None! None! No! "because I'm hung up on him.

  So, the next day, Friday on this point. I'm working on Boxing my computer and I get a phone call. He is Manager of the Lady on Wednesday who told me he'd call me on Thursday morning. He apologizes for not calling me Thursday, but he told me "it was with a client. Well, Mr President, I am an employee of a company that has a subscription to more than 300 licenses of creative cloud and you severely wasted my time. I explained that I already had and he continued, like the last guy to beg me to reconsider and to allow him to continue troubleshooting. From this point of my Director and Chief Engineer was in the room who jumped on the tech said that the decision was final.

  in any case, I have a new computer now, haha and I really need to vent. It was an absolutely horrible experience for me. He wasted my time and now I am extremely reinforced on the changes. It is frustrating that the Adobe technical support is as bad as this. I'm so disappointed in Adobe in general. I have them held in very high esteem before that and now I find ask me if I would suggest people use their products in the future. in any case, I feel that I probably needed to speak about it. And looking up, I see a massive wall of text...

  If tl; dr I could log on to another computer and use After Effects. Everyone could connect to my computer and After Effects work. The problem was never solved or officially still isolated. I recommend strongly anyone who falls on this same question, cutting their losses and just reinstall the operating system. I was not in a position of authority to do this, so I'm stuck hitting my head against the terrible Adobe tech support for a week.

• Skype crashing after launch

  I have no idea why, but as of last night and today, even after the update to the latest version of Skype, the program crashes as soon as it starts. Erase the app gets it to work the first time that I run, but after that, it crashes again unless I have clear data from the application again.

  I tried to update Flash, I've updated Internet Explorer, I tried to uninstall and reinstall Skype and I have no idea what to do now.

  You have a very old version of Flash Player installed and this version is not compatible with Skype.

  Uninstall the currently installed version and install the latest version of Adobe Flash Player for Internet Explorer (version 15.0.0.239)

  http://get.Adobe.com/flashplayer/

  Be aware that the Flash Player for other browsers is not compatible with Internet Explorer.

• Failed to open Photoshop 2015.5 or day after the anniversary of Windows Update

  I've just updated Windows with the new anniversary update and Photoshop CC 2015.5 will not open. I am also unable to update CC 2015.5.1 since I see no update in the creative clouds.

  Can someone please?

  I would like to uninstall Photoshop first to remove all the corruption of the program.

  Then, reinstall it to the application of creative cloud.

  If you cannot reinstall using CC, run the Adobe CC cleaning tool. Use the cleaning tool cloud creative to solve installation problems

  Then re-install Photoshop.

  Best regards, Terry

• Illustrator crashes after launch

  Upgrade to El Capitan and Illustrator to 2015 now launch Illustrator, and all menus are gray. Should force enough to leave. Uninstalled and reinstalled Illustrator and deleted the prefs without change. Can help you?

  Thanks Larry, but I made an another "uninstall (removal of pref.)." -restart - install' and that seems to have fixed. So, apparently, I just need to have it only 5 times to solve the problem.

• Photoshop CS5 64-bit crashes at launch, save as and when opening photos from Lightroom.

  I had this problem intermittently for years with different versions and different computers, but this time, he won't go away.  I need to use the 64 bit version for large files, but it keeps crashing in many different ways.

  1. I open the program from the desktop.  It shows the spash screen indicates the workspace for a few seconds and then hangs with the message:

  Problem event name:	APPCRASH
  Name of the application:	Photoshop.exe
  Version of the application:	12.1.0.0
  Timestamp of the application:	4d90d339
  Fault Module name:	StackHash_8d67
  Fault Module version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception code:	c0000096
  Exception offset:	0000000078e650ac
  OS version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional information 1:	8 d 67
  Additional information 2:	8d672743ada8a2e1e75c51ac7051c8c2
  Additional information 3:	354 b
  Additional information 4:	354bf194360e47150cf5d5ca4e71d674

  I use the latest version.

  My video card drivers are completely up to date.

  I use a decent computer with 16 GB of ram.

  I open the program as an administrator.

  I have reset the prefrences too many times to count by removing the prefrences and holding the key ctrl + alt + shift at startup.

  2 - If by some wild stretch of the imagination, I get the prefrences program totally erased first and as an administrator and then the program will plant about 75% of the time when the using the "Save as".

  If I try to do something special like create a new folder to put the file in, then the chances of accident are greatly increased.

  3 - if I try to open a file from Lightroom, even if the files are open in all directions, Photoshop will crash very often.

  What happens here?  I made no change on my computer, have not installed new programs and, as I said earlier, have everything updated.  I even stopped using plugins a long time ago because I didn't want to take the risk that he would cause this fragile program crashing, so all plugins are uninstalled.  Why this keep happening?  When this has happened before everything will work fine for months and then all of a sudden, I can't get the program to open.  When it opens again, for seemingly unknown reason as when he stopped, it works anywhere from a few minutes for even a few months.

  This seems to be a problem having a ton of people, but I was not able to find one another response that 'delete settings' or "Run as Administrator" or "update *.»

  What can I do to prevent that from happening and fix it when it arrives?

  Update - problem solved.

  The problem turned out to be with Avast.  I found other people who have had the same problem with Outlook, and they did to this problem.  Protection of live scripts seems to have caused the crash at startup.  Why it was intermittent to the worst first and got, I don't know, but since temporarily turn off Avast during startup I have not had the problem again.  Now I'll just have to start shopping for more user friendly antivirus software Photoshop.

  Thanks for the tips Mylenium, unfortunately (or fortunately actually for me) I had no conflict of 64-bit.

  The other action I took was to remove all the programs that have been installed since the problem began.  This has not fixed the problem, but it certainly cannot hurt to keep everything that I do not use the computer even when off.

• Lightroom 6 crashes after launch. New update.

  I upgraded LR 4 form to standalone LR 6. No installation or upgrade issues. Now when I run LR overall the program is displayed and then everything freezes. Finally, I have a program that is not responding do not message. So far, I have:

  (1) delete the SLcache folder

  (2) re-installed program

  (3) saw a message in the support forum that says there's a 6.0.1 update I should install from the Update menu. But given that the program crashes I can't. I'm NOT a Subscriber CC so I can't update the desktop CC either application.

  (4) contacted Adobe chat 'support', who said that they do not have a technical support by chat, and I must post my problem on the forums. So here I am.

  (5) used the words to describe this frustration that my wife says that I must now wash my mouth with the SOAP.

  Help, please

  Thank you dcasali,

  I added the direct download links for updates in the ad on the page of presentation of the Lightroom forums.

  Also here are links to direct downloads: keeping up-to-date for Lightroom

  Concerning

  Pete

• Captivate 6 crashes after launch

  I installed 6 Captivate (64-bit) on my machine. However, once box 6 Captivate has been posted, a square white box appears and then the program does not start.

  My machine features:

  OS: Windows 7 Professional 64-bit

  Memory: 8 GB

  Processor: Core I7 2.67 MHz

  Other options?

  David

  Hmmm, weird, it works now. Seems that I had to reboot my computer a couple of times.

  Regarding the the "run as Administrator", Captivate displays the dialog box that informs me to apply settings "Run as Administrator".

  Thanks for the help anyway Tom.

  David