Photoshop &; AfterEffects CC (2014) refuse to update
Hi all
I have a strange problem with my account a few days ago, an update appeared in CC for Photoshop and AfterEffects. When I tried to update as usual since the Cloud creative application, updates failed both, citing an error code U43M1D204 ("download appears corrupted").
At this point, I started to follow the suggestions of the community and does the following:
- Delete the contents of ~/Library/Application Support/Adobe/AAMUpdater/1.0, restarted CC, restarted the computer, etc. - no difference
- Uninstalled Photoshop and AfterEffects, and then re-installed. They both gave a message saying that the installation had been completed but that a fix has failed, and subsequently, I received the guests even update which failed with the same error code
- Attempted to manually run updates of each app (help > updates...), both of which failed with the same error code
At least, the last step has revealed that the problem is Camera Raw 8, which has a Camera Raw 9.0 update. Knowing that, I tried to manually install the latest version of Camera Raw (8 and 9), but even after that, and reset, cloud creative and Photoshop/AfterEffects claim that they need to update, and of course these updates aren't always.
To make things even more interesting, the same problem is present on my machine under the second license, not just this one. Both are Macs, Yosemite (10.10.3) running. One is an iMac, and one is a Mac Pro 3.1.
Anyone else encounter this? Is there another place that update data being downloaded I can delete to force it to try to download again? Is there another solution? Would appreciate any assistance.
In case someone else runs into this, the solution appeared in another recent forum thread:
Re: update Creative Cloud connection error - U43M1D204
By performing these steps solved the problem (basically, I had to manually provide the download CameraRaw CC).
Tags: Adobe
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